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“Larry was incredibly helpful and patient with us as first time buyers. We closed quickly, and Larry was generous with his time to explain details and answer questions. We will definitely be recommending Larry to friends and family, and if ever in the market again we will without a doubt work with Larry.”
10AM - 1PM
2700 156th Ave NE #100, Bellevue
Banks
“Credit union is providing much better services than banks, and they offer much better saving rates too. Anyone tired of banks due to various random bank issues should seriously consider moving hard earned money into a credit union. If you happen to be local, you won't regret setting up an appointment with Salina, an excellent manager working there.”
“I've only been to the Renton branch of PSCCU a couple times, but my experience each time was both pleasant, and enjoyable. The staff is both friendly, and professional, and very quick to greet. What usually takes the big banks a half hour to do, such as open an account, the PSCCU staff can do in half that time, without a lot of unnecessary redundant paperwork. They also have very competitive interest rates on savings, cd's, and money market accounts. All in all, a 5 star rating is well earned.”
“Today was a day where everything that could go wrong did UNTIL I ran into Ritchie Danna. In no time he had resolved the problem that I was facing all day in regards to getting a payment out and the best part is, I’m not even a member. When looking for a credit union Global is a great way to go and if you need help make sure you talk to Ritchie. Thank you so much, my family and I appreciate your service.”
“(Translated by Google) For the same problem of online banking lock and Debit Card re-application, the commissioner surnamed Zhu was very enthusiastic and patiently assisted in solving the problem. As for the other US Bank, I was already there, told me to try to log in after an hour, and if it didn’t work, I would call the customer service...So I transferred all the deposits from US Bank to Cathay Bank and closed the US Bank account!Cathay Bank is very personable!(Original)相同的網路銀行鎖住及Debit Card重新申請的問題，朱姓專員現場非常熱忱有耐心地協助處理完成。而另一家US Bank, 我人都在現場了，叫我一小時後再試試登入，不行的話就打電話給客服...於是我便將US Bank的存款全部轉到Cathay Bank，並關閉US Bank 帳戶！Cathay Bank 非常有人情味！”
“Always a pleasant experience here. Rosa & Co. are kind, friendly, and professional. I trust this location to take care of all my personal & professional banking needs multiple times a week and would highly recommend.”
“Really had a wonderful experience with Zoltan who is the Branch Manager at this location. He was able to start my account opening process in between appointments and then finished me up the next day. Took the time to get me all setup, quickly processed and all squared away in a highly personalized manner. Throughly impressed with the professionalism and accuracy of my account opening. Glad I made the switch from Chase, already a much better experience.”
“Heaton Wrenn is the person to talk to if you are looking to understand the complexity of a Home Equity Line of Credit (HELOC). So knowledgeable, and is willing to patiently listen to and answer all of your questions. Call or email him and he responds promptly. Highly recommend!”
9AM - 1PM
13000 NE 20th St Suite 100, Bellevue
Banks
“Today I came in to take care of a problem with my credit card and I was helped by Sunny King. She went above and beyond my expectations in solving my issue and was very friendly and professional, 11/10 experience! Thank you Sunny :)”
“I've been banking with Washington Federal since 2006 when they were First Mutual Bank. I recommend them to my clients that I set up, review, and train one-on-one in QuickBooks and Quicken on the Eastside. Why? Because unlike US Bank, they allow free downloads into both of those software packages.”
“I came in a bit frustrated, as I had already applied for an account online and was told I just had to go in to show my ID. Turns out I had to start the process all over again. I was very annoyed but tried to stay calm, and the personnel there were very kind and patient which helped the process run smoothly. It took some time to open the account, but I appreciate the pleasant attitudes that made an annoying errand less painful than I thought it would be. The five stars are for the employees and for the nice atmosphere - snacks, coffee, and toys to entertain the kids at this location. Thanks WAFD Eastgate :-)”
“An excellent bank to deal with. All staff and manager JD are very professional and knowledgable. They quickly resolved any issue and provided individual service. It has been a positive experience with personable banking service in a timely manner.”
“I was impressed at how friendly, personable and down to earth the staff is at this location. BECU is very customer focused and a great place to do banking if you are tired of dealing with big banks, their fees and lack of service. Give BECU a try and see for yourself.”
10AM - 2PM
15600 NE 8th St Suite A9, Bellevue
Banks
“Very impressed with Daniel's customer service today. We had a scheduled appointment with another banker, but when that banker's earlier appointment took longer, the assisstant manger Daniel stepped in and took care of my wife and I.”
“Our manager Ivy Liu has been a game-changer for us. After a series of disappointing experiences with the bank, she is the reason we decided to stay longer. Ivy is wonderful to work with, her professionalism, attention to detail, and exceptional communication truly set her apart. She is always responsive and makes the entire wealth management process seamless. We’re grateful for her expertise and the personal care she brings to our financial needs.”
“I’ve been to multiple Chase branches and the bankers here are by far the most helpful. Tricia recently helped me with an issue that occurred with a wire transfer and she went to war on my behalf making multiple phone calls until the issue got resolved. Bankers like her are superstars! Worth their weight in gold.”
“I switched from BOA to Chase in approx 2018. Have found Chase to be a must more customer service oriented. Bottom line with other back is that if have an issue the only way you can get any answers is via snail mail (via the documented find print)”
9AM - 1PM
3710 Factoria Blvd SE suite e, Bellevue
Banks
“I really appreciate BECU as a credit union. Most things can be handles same day at my convenience ( if I need a new debit card I can get one within a few minuets). Everyone is always very friendly and makes going to bank not feel like an errand I’m dreading.”
“I came over to Heritage with the Puget Sound Bank acquisition. Heritage has always been able to meet my needs. I have 2 retail locations with checking and working capital needs and 3 facility loans. My representation has been consistent and very responsive over the years. I am treated as a valued client. I couldn't ask for more from a bank. And the online platform is easy to use.”
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“Strongly recommend chase bank employee Tianyun Lan. He provide absolutely best service. this employee is very attentive to details, with high labor productivity. I was thinking change this bank to another, but stayed in Chase only because of he help to resolve all complications with service.”