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October 2024 by Lorraine Lee
Great atmosphere, associates are nice, friendly, and knowledgeable about their products.
Their mattress and chairs are incredibly comfortable. Price are truly downtown Bellevue price.
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September 2024 by Mark Cairns
They were knowledgeable
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September 2024 by Bill Sorrell
We went into the Bellevue, WA store to get information on massage chair options. Hale was the sales associate who helped us. Hale patiently, and thoroughly, explained many different options to us, including those that weren't currently in stock, and provided us with very solid recommendations on chairs which were best suited to help with our particular back ailments, letting us try out each of them after he customized settings to address our specific concerns. He also provided us with important information on "things to look out for", when purchasing, using, setting up, and even relocating a massage chair, and put absolutely no pressure on us to buy anything. We feel very comfortable with our final choice. We will definitely refer Hale and the "Relax the Back" store to others.
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September 2024 by Dan Redler
very good had a broken base on my older chair. Chris took care of it and had a new base shipped in. the replacemet took some extra work because of the age. now i have the best chair ive ever owned back!
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July 2024 by Rick Stewart
Very professional and honest people to deal with. Special thanks to Sam
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May 2024 by Jeannie Nordstrom
I was so pleased at the wonderful service I got from Kris at Relax the Back in Bellevue! He gave great customer service and I am impressed and grateful.
Jeannie Nordstrom
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May 2024 by Dave M
I recently shopped at the Bellevue location. It started with a phone call to inquire and finished with a very happy customer. I was in need of a quality and ergonomically adjustable office chair. Kris took the original call and helped me order and receive the chair. He is professional, knowledgeable, thoughtful, and extremely helpful. The entire staff is great! Wonderful experience. I will shop there in the future for certain!
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April 2024 by Jeff Perkins
Expensive but if you need relief, they can help.
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October 2023 by Pin Tan
Helpful staff
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October 2023 by Michael Tibbitts
Nice intelligent people, and high quality products.
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August 2023 by Juan Arellano
I had an exceptional experience with Chris, who went above and beyond to provide outstanding customer service. Their attention to detail, prompt responses, and friendly demeanor made the entire process a breeze. I was thoroughly impressed by Chris's dedication and willingness to go the extra mile. If you're looking for top-notch customer service, look no further than Chris!
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January 2023 by Shawn Haydel
This is an awesome store . Their stuff speaks for itself. The place to come if you need a bed or a message chair. The employees are always super friendly
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November 2022 by Brendan Williamson
Great selection of massage chairs, elegant recliner chairs and very ergonomic office chairs.
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October 2022 by Lin
Hale is great!
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September 2022 by Ian Morris
I have had nothing but positive experiences with Relax the Back. The service has been excellent and everyone at the store (and particularly Chelsea) is incredibly knowledgable and happy to answer any questions about their products, which are also excellent and well worth the investment.