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September 2024 by Michael Dang
I had the best car buying experience finding my forever car here. Even if you're not in the market to buy, this place is worth a visit just to browse through all the cool cars they have. The staff is friendly, efficient, and very knowledgeable.
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September 2024 by Carl Olsen
This place has a fantastic selection of luxury, exotic, and classical cars. Our sales person, Jacob Pellum, was exceptionally great to work with.
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September 2024 by Oshin Mundada
Horrible. Please run away from this place.
They made water damage near the engine. My car broke down and had to get it towed back to them. And after that they charged me for replacing the starter motor damage that they did!
I see many such reviews on their other page. This is absolutely unacceptable scam.
Edit: This review is very much meant for this place. The service was does under my husband's name.
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September 2024 by Piyush Nahar
Beware going here for detailing. It is overpriced and shoddy.
They left water somewhere near the starter motor for my Hyundai and caused to malfunction.
Flat out refused to take responsibility and charged me even more to fix it.
Response to reply: My car had white smoke coming out of it before the car refused to start which meant water was left behind in the hood during the detailing. 6 years without any issue and this happens immediately after detailing and I'm to believe there's no causation because Park place said so. Starter motors have life way beyond 65K miles. There are other reviews here talking about damage from detailing so mine is not a one off for sure.
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September 2024 by Rebecca Lee
It’s disappointing to post this, but our consignment experience with Park Place was unprofessional and a nightmare. Trust the reviews—over 30 members of the Seattle car community have shared their terrible experiences working with Park Place, both as clients and employees.
We consigned a Lamborghini Aventador SV with them. During the contract signing, they rushed through the details, telling us, “We’ll take care of it, trust us.” They promptly took the car, uploaded photos, and handled paperwork.
After a month with no sale and no communication, we requested to withdraw our vehicle. Suddenly, we were told there was a “deal in the works,” which dragged on for over a week with no follow-up. They claimed it was a multi-car deal and difficult to get trade-in values on out-of-state cars. This was surprising, as trading in out-of-state cars usually takes less than two days. Dealerships we consulted confirmed that Park Place was likely stalling.
When we again asked to pull our car, we were told by Chris Lowell, the head of consignment, that breaking the contract would require ~$30k in compensation for the potential commission. Over the next week, we contacted them multiple times, visited in person, and tried to speak with the General Manager, Ryan Vanderwel, but were repeatedly told he was unavailable.
Our lawyers reviewed the contract and confirmed that it didn’t prevent us from selling the car privately or reclaiming it. With a private buyer lined up, we sold the car and went to Park Place to retrieve it. Chris was unprofessional, demanding $15k to break the contract, a number he admitted was made up. He refused to explain the contract’s ambiguous terms and insisted on keeping the car unless we paid.
When we finally confronted Ryan, he backed Chris, saying Chris had the authority to demand any amount to break the contract. Ryan suggested legal action if we disagreed. Despite our multiple communications, Ryan claimed we never informed them about withdrawing the car.
In the end, they lowered the demand to $12,500 to terminate the contract. The supposed buyer never materialized, and no deposit was ever placed. If you’re considering consigning your car with them, stay away. Numerous community members have shared similar experiences with Park Place’s dishonest practices. Their business is declining for a reason—they’re driven by money, not a passion for cars. If you’re looking for an honest dealership, this isn’t the place.
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August 2024 by Timothy Thorsen
Since the purchase of a car I wanted to keep for a long time I searched for a hand wash/wax company to keep that car looking new. About three years ago I discovered Park Place Auto Spa. Since that time there is no other I trust for hand washes and twice a year waxes. Recently I asked them about fixing an unsightly door ding. The estimate was low. Park Place did an amazing thing by offering to split the difference for the new estimate. Their workmanship is superb, I couldn’t be more pleased!!
They have my loyal patronage for a long time to come.
Tim
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August 2024 by Gene Lingerfelt
Great people. They got the car and the paperwork to me quickly. Everything as represented.
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August 2024 by Matthew McKeown
Good car at a fair price but poor delivery. Was delivered to me dirty, with 1 of 2 keys that weren’t coded properly. The car was a “CPO” Aston martin but the window had an obvious issue in opening that wasn’t addressed prior to delivery so I needed to take it to another dealer to get fixed. Been another week and a half at that dealer while the CPO claim gets filed. Talking to Park place they never apologized or tried to make things right. Very poor experience
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August 2024 by Tyler Marchand
What an experience. Michael was fantastic, took very good care of me got everything sorted so it was quick and smooth. Shout out to him and Vic.
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August 2024 by Eric Jorgensen
I took my S2000 in to Park Place Auto Salon recently based on a referral from a friend as I was hesitant because I thought they were going to be way too expensive, and I was completely wrong! They were very reasonable, and their work turned out far better than I expected as well. Joe was my contact there, and he was very helpful and took very good care of me! Highly recommended! Great work and great people.
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August 2024 by Andy Jett
Terrible customer service!! The GM is a jerk and talks over you and interrupts you and is not interested in listening to understand. Not helpful at all; once they get their money then they are done with you.
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July 2024 by David Gersten
Superb purchase of a new Lotus that involved a trade. The process was efficient and the dealership treated me like a valuable customer. Special recognition of Alan Grana, in sales, who made sure everything proceeded as expected. There were no surprises, glitches or problems. These guys know what they are doing. I would buy from them again.
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July 2024 by EDDIE RAYYAN
Thank you Hunter for the great experience purchasing my Mercedes E63 wagon. You made the transaction simple, straightforward, honest, and delivered above and beyond my expectations. Everything in the transaction was consistent, no games, no upcharges, no service fees, other dealers need to learn from you and Park Place. Your level of integrity and honesty is unmatched.
Being in Southern California, I had to rely on Hunter and Park Place for their assessment of the vehicle along with video and pictures that Hunter provided quickly. Upon delivery of my car, my expectations of the vehicle were exceeded. I'm in the auto industry and the level of service, attention to detail, attentiveness provided by Hunter, far exceeded that of the Mercedes dealer I previously worked at.
Very much appreciated and Thanks again for the great service and beautiful car!
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July 2024 by greg lovell
Alan was great! One of the easiest car purchases I have had. Really wanted to have your dealership do the PPF but the 4 week was too long!
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July 2024 by Travis Riederer
I contemplated buying a Tesla for many years and test drove a couple over that period. I had driven 2 Prius's for 10 years and was ready for a change. I found a Model X that was priced for me with the look and features I saw as amazing in my beholding eye at Park Place Ltd. Hunter took me through the process from beginning to end pretty much flawlessly providing comfort, ease, and no pressure to a very big decision I was to make for probably years to come. I could tell he treats every car sale they have as an important experience big or small. I really appreciated the optimism and empathy he shared in my vision of what would work for me. The sun, moon, and stars were aligned. After a month of having my car I can truly say I found the right automobile, dealership, and associates in Park Place Ltd which would be a trifecta.
