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November 2023 by Nicole S
Large select of high quality rugs. Recently got a runner and came back for an area rug. Leyla was very helpful and knew the selection well. Very happy with both rugs purchased and would recommend.
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October 2023 by Chi-fan Chu
Very good quality. Bought one 5 years ago for our living room, still looks great. Came back this year for another one for our bedroom!
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June 2023 by amir alijani
Super friendly and great customer serviceGood project and good price.
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May 2023 by Shaun Stuart
A huge selection of rugs! Fantastic customer service! Leyla is incredibly knowledgeable and very helpful. Her suggestions were spot on.
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February 2023 by Allison Morton
Super knowledgeable, friendly with a great eye to help you find what you like!!
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August 2022 by Kim J.
We had two wool area rugs cleaned. They did a wonderful job and recommended the perfect pads. Thank you.
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July 2021 by Carolyn S.
After looking around for a long time in various locations for a special rug, I was overwhelmed when I walked in the door! Palace Rugs has the most amazingly beautiful rugs in all sizes. The owner walked me through all the choices. I ended up buying three very large rugs there that have been a wonderful addition to my home. I get lots of compliments on them. I even exchanged one I had gotten for another one I liked better and the owner was very helpful with the exchange of rugs. I would highly recommend this store for anyone looking for that fabulous rug to accent their home! Carolyn S.
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June 2021 by Xavier Valles
excellent service ... nice rugs
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October 2020 by Henry L.
Friendly and professional service, beautiful selection, and all around positive shopping experience. A rug is a big investment, my partner and I walked into Palace Rug Gallery with a loose idea on what we wanted. We were shown some excellent rugs around our price range, but were unsure about pulling the trigger. We said we'd be back and with a better idea of size and color. When we returned a few days later, we were greeted with a friendly, "Hello, again!", from the same woman who was helping us the first time. We were glad she remembered us, and we got right to picking out a good rug for our room. She asked for a picture of the room so she could give guidance on finding a rug that would be fitting and exciting.We never felt rushed or pressured, even as the team of people working there was moving (many) rugs to help us find the right one, it was always, "take your time", "talk it over", "we can come back to this one", etc. Highly recommend this spot, and when we move out of our one bedroom apt, we will certainly be returning to be patrons of Palace Rug Gallery again!If I could figure out how to post the picture, I would, the rug looks awesome. We live in Seattle, and we gladly made the drive to Bellevue to come back to the upfront service and huge selection.
