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October 2024 by Liana Li
Not good service, the guy there was inpatient and not very helpful. I wouldn’t go there again!
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October 2024 by adulis abun
Unprofessional
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February 2024 by Regina Lin
Did my fingerprint appointment here and it took 5 minutes. Great service!
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January 2024 by Nikhilesh Jasuja
Shady operator. Signed up for a mailbox here via Anytime mailbox. It was supposed to be $9.99 per month. After a couple of months they unilaterally increased prices and didn't inform me. Charged me $63.99 one month and $36.99 the next month.Upon contacting them they refused to refund.
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December 2023 by Anthony Medina
I was overcharged for 3 small items from an Auction 1 package less than 15 lbs to New Mexico $350. Used box from Amazon wrap in used paper.Do not use this shipper use UPS Store instead quote after the fact from UPS $153.
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December 2023 by Utopi ..
I'm aware of EEO, but did not know that included 'bald' rats. Said rat risks squeaking around the wrong people and getting what all rats deserve. Suffice to say, the quality of service is what you would expect from a rat. Sharing here so no one gets infected by this vermin. Vermin who would do better living amongst the swine, steer, and biohazard effluent from whence it came.
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November 2023 by Love andCrumbs
This place is under new management and it's terrible. Not at all the reliable service it once was. I signed up for a one-year post box and package receiving service. I regret this waste of money.It closed for days without notice except for a note taped on the door. No email or phone call. I could not access my pre-paid post box or receive packages.Again without notice they have decided to charge for accepting packages: $5 for small, $10 for medium, $20 for large or heavy items.This is not an honest way to do business and I will never go there again. Please do not waste your money or time on this place.
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November 2023 by Love C.
This place is under new management and it's terrible. Not at all the reliable service it once was. I signed up for a one-year post box and package receiving service. I regret this waste of money. It closed for days without notice except for a note taped on the door. No email or phone call. I could not access my pre-paid post box or receive packages. Again without notice they have decided to charge for accepting packages: $5 for small, $10 for medium, $20 for large or heavy items. This is not an honest way to do business and I will never go there again. Please do not waste your money or time on this place.
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November 2023 by Maria S.
Go elsewhere. I have had a mailbox here for 11 years. There is a new owner who has strange ideas about how to run a packing and shipping service and what to offer for sale. He has now decided to charge $5 to $20 depending on the size, for receiving packages when, on the company's website, it states that Pak Mail will accept packages from all major carriers, including FedEx, UPS, USPS, and DHL." And I have been receiving my packages here at no additional charge for 11 years. Plus, he has created an odd array of items for sale: soap, cheap kid toys, statues of the space needle, soup, trucker hats, shot glasses...very strange. And on top of that, he is rude, rude, rude.I have started the laborious task of changing my address to another one. I suggest you give your business to another packing and shipping business, one who is professional.
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November 2023 by Joe Tassia
I went today for passport photos. I sat down and within 15 seconds the man working there (who claimed to just be an employee but something about him makes me think he's the owner) had taken a photo on his digital camera and asked me to wait a few minutes for them to be printed. No other customers were in the store while i waited about 2-3 mins for the photos to be printed. I was then handed my photos. Two of them about 3" x 3". The photos were AWFUL and it looked like i was staring up at the sky. I kindly asked the gentleman why i wasn't asked to approve the photos before they were printed (which seems like common sense if i were in this industry, as this would take 2 seconds). The man replied "this was brought up in a company meeting once and we were told not to have customers approve photos because they will ask us to re-take the pictures too many times." To which I replied "why not take 10 digital photos in 5 seconds and have the customer tell you which once they want to use?" Seems simple. Anyways I asked him if I could re-take the photo that will be on my passport for the next 10yrs. He said sure but that he would be charging me double ($18.99 x 2). I told him that seemed a bit unfair, and if I could please get a discount since i wasn't actually purchasing two sets, he told me no that his "system wouldn't allow it." I paid for the 1st set, left, and went to another passport photo office and got exactly what I was looking for. Don't go to Pak Mail. The owner is petty and lacks common sense.
(btw look at the other 1 or 2 star Google reviews this company has received, they all claim similar pettiness, drop off fees, re-pack fees, etc.)
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November 2023 by Lily Zeng
I still don’t get how scanning 11 pages of document would cost me $21….
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November 2023 by Lisa Jacobi-Baqai
Nas was very helpful with mailing my packages!
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November 2023 by Yi Gao
Sent documents back to China many times. Simple, convenient and reliable!
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November 2023 by JB
I went today for passport photos. I sat down and within 15 seconds the man working there (who claimed to just be an employee but something about him makes me think he's the owner) had taken a photo on his digital camera and asked me to wait a few minutes for them to be printed. No other customers were in the store while i waited about 2-3 mins for the photos to be printed. I was then handed my photos. Two of them about 3" x 3". The photos were AWFUL and it looked like i was staring up at the sky. I kindly asked the gentleman why i wasn't asked to approve the photos before they were printed (which seems like common sense if i were in this industry, as this would take 2 seconds). The man replied "this was brought up in a company meeting once and we were told not to have customers approve photos because they will ask us to re-take the pictures too many times." To which I replied "why not take 10 digital photos in 5 seconds and have the customer tell you which once they want to use?" Seems simple. Anyways I asked him if I could re-take the photo that will be on my passport for the next 10yrs. He said sure but that he would be charging me double ($18.99 x 2). I told him that seemed a bit unfair, and if I could please get a discount since i wasn't actually purchasing two sets, he told me no that his "system wouldn't allow it." I paid for the 1st set, left, and went to another passport photo office and got exactly what I was looking for. Don't go to Pak Mail. The owner is petty and lacks common sense.(btw look at the other 1 or 2 star Google reviews this company has received, they all claim similar pettiness, drop off fees, re-pack fees, etc.)
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October 2023 by JB T.
went today for passport photos. I sat down and within 15 seconds the man working there (who claimed to just be an employee but something about him makes me think he's the owner) had taken a photo on his digital camera and asked me to wait a few minutes for them to be printed. No other customers were in the store while i waited about 2-3 mins for the photos to be printed. I was then handed my photos. Two of them about 3" x 3". The photos were AWFUL and it looked like i was staring up at the sky. I kindly asked the gentleman why i wasn't asked to approve the photos before they were printed (which seems like common sense if i were in this industry, as this would take 2 seconds). The man replied "this was brought up in a company meeting once and we were told not to have customers approve photos because they will ask us to re-take the pictures too many times." To which I replied "why not take 10 digital photos in 5 seconds and have the customer tell you which once they want to use?" Seems simple. Anyways I asked him if I could re-take the photo that will be on my passport for the next 10yrs. He said sure but that he would be charging me double ($18.99 x 2). I told him that seemed a bit unfair, and if I could please get a discount since i wasn't actually purchasing two sets, he told me no that his "system wouldn't allow it." I paid for the 1st set, left, and went to another passport photo office and got exactly what I was looking for. Don't go to Pak Mail. The owner is petty and lacks common sense. As a side note check out all the other one star reviews on Yelp and Google reviews, clearly I'm not the only person that feels the same way about this organization, and the owner Nes.
