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May 2024 by Binah Brenner
I love Pacsun and this place has a great location and very kind and helpful staff!!
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May 2024 by Jo Tze
Returning a swimsuit they sold to me without the protective sticker on it, and they rejected my return because of that. The guy who works there told me they would never make a mistake like that to sell it to customers, and said how can I know if you didn’t remove it yourself? If customer service is what you do for living, at least do what you pay for
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May 2024 by Zee Gracia
Ridiculous customer service! Probably the worst shopping experience ever had. Rude and disrespectful, do some training or hire better workers
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April 2024 by Tina McCanless
Would give zero stars. Don’t shop here, the employees are incredibly rude. Will never be back.
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March 2024 by sally
When i was waiting in the fitting room line i was greeted with disrespect. This trans lady kept giving me and my friends attitude and saying “girl get behind the line like damn.” as a worker this is disrespectful. then she went on to talk to her friend saying “i hate kids so much” and they kept yelling at everyone else. please take this into consideration and fire the trans girl (she is tall and looks mixed maybe with curly hair), thanks!
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January 2024 by Nooshin Ghoorchian
I was looking for something specific, but they didn't have. That's ok. Neither good nor bad.
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December 2023 by Jc R.
do not buy any essentials /fear of god product from pacsun they do not let you exchange the product. they nor tell you that when you purchase it either.
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November 2023 by Owen Otto
I had a great experience. I went in expecting just to look around. The staff were kind and helpful and this influenced me to purchase some really slick items of clothing. Thank you Dylan!
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September 2023 by Goldie W.
Buying a gift for my granddaughter, and really not being very computer savvy. Call the store and Preston helped me. He was most kind and I just want to give him a five star review and perhaps a raise because he was exemplary a very great employee.!!!
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September 2023 by Erin Frazier
Was making a return and told the girl at the register that I was also buying a pair of shorts twice and then when the return was over I was like k babe also the shorts for the 3rd time and she gave me attitude and said it could've been apart of the last transaction like I didn't tell her I had them TWICE BEFORE ???This place is literally ran by a bunch of 12 year olds and they all seemed like they hated their lives.Also there was this girl working that looked like suki from fast and furious Tokyo drift. She was the side eye queen! and she literally stepped on my friends foot when she tried to get by her by but thank god she said excuse me while she was on top of her foot ??
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July 2023 by Y
it has brandy melvile
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June 2023 by Lachlan h.
This store is horrible, they refused to return or exchange a product when we had purchased it less than 24 hours prior. We were not told about their no refund policy and simply needed the shirt in a different size which they had sitting out. Staff is horrible, do not go to PacSun, anywhere else is better!
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March 2023 by Natalie Unger
Great time cute clothes ?
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January 2023 by ahmad khaled
Never order anything from this store, you won’t have a customer service. it was my first purchase for 3 identical sweatshirts with different sizes to try on and they are worth $300. After picking up the right one and trying to return the other 2 just 1 day after the delivery, I was shocked that the return was rejected and that the brand is not eligible for return due to high demand!!!!! You won’t see this restriction when submitting an order unless you scroll down to the product details section and search for the policy, it is not well exposed for the buyers. Contacting customer service was just time wasting so you wait and wait with no solutions even though I was flexible enough to get store credits. The same brand is sold by Nordstrom and it is returnable, my biggest mistake was trying PacSun, I will never again. This store is far away from other trustworthy stores, going back to Nordstrom
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December 2022 by Cam M.
My friend my bleeding out of her coochie and this store would not break my $1 bill for quarters to get a pad and had so much attitude. i said "can you please break this $1 bill and they said "did you just demand that" and i said "'no i said please" and he told me he wouldn't open the register for that. anyways went to taco del mar and they broke it. 1 star. this man was 30 yrs old anyways why r u even working at pacsun.
