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June 2024 by Denise
Staff is very helpful and friendly!
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June 2024 by Paul Hoeffer
I've gone here several times and been assisted by five different individuals. In each case the customer service was outstanding and highly professional. They are now my go-to spot, can't recommend them highly enough.
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May 2024 by Carlisa McCauley
We came in looking for a battery today and right away everyone who was working were wonderful. They unfortunately didn't have it, but they called to see who did. Everyone was really nice and made me rather go out of my way to this location then the one closer to us.
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May 2024 by James Ramsey
I prefer the O VS auto zone.
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March 2024 by Melissa Bradley
They were wonderful, helped me find what I needed and even installed my windshield wipers for me
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March 2024 by Daniel MBUMBA
I like this store, and it closer to my apartment. Dante is a good guy anytime I come at the shop he welcomes me very well. Also, he helps resolve my problem until we find a solution. The world needs more people like him. He's a special guy ??.
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March 2024 by Damian Kenner
Went into O'reillys today with several automobile problems, the Manager was very patient and worked thru my issues with me 1 at a time. He went above and beyond to help me, Thanks
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December 2023 by Deborah Manderson
I went to oreileys factorial today to buy a battery and have it installed in my rav4 the man told me he could not help me because he was the only one working. That the only time I have gone to an oreileys and been told that they could not help me. I will never go back to that store again. I use only oreileys for my auto needs and I was so disappointed with the leval of service he gave me.
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November 2023 by Phillip Frazier
I came in the other day to ask for some advice about my car having some sensors and the gentlemen there was kind enough to give me all the advice and recommendations for said car. Ended up having to get a new car and the gentlemen (Dante) took his time, once again, to explain how to fix and help the car. Best customer service I have received in a O'Reilly auto parts store.
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November 2023 by Alex Babauta
Dante was super helpful going above and beyond what I ever expected from an oriellys employee. He was friendly and helpful and helped me mediate an issue with my car ON THE SPOT FOR FREE. Super super satisfied from my service tonight.
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October 2023 by Kimberly Graves
They were helpful, well stocked, well staffed, and clean. Great experience.
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September 2023 by Craig Farrell
On this occasion, I was looking for a replacement bulb for my HID lights on an older Mercedes. The asst. manager at this location wasn't very helpful, only to say he didn't carry a replacement, and was that all I needed, then disappeared back into the store. I ended up at the Factoria O'Reilly just to see if another store could give me a little more guidance on what to buy. The asset. manager there was way more helpful, and although he didn't have a replacement for me either, he took the time to look up what I might need and sent me to home with a few screenshots of the correct connections to look for. 5 ⭐️'s for the Factoria store, I found exactly what I needed! Factoria will be my new go-to store for auto parts! Thanks for the excellent customer service!
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September 2023 by zh vl
Great service! Matthew, the manager, was very helpful in picking oil for my car. Thank you!
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September 2023 by Miodrag Dedijer
Friendly and professional service
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September 2023 by Brett Herner
Great customer service!