-
September 2023 by Ewald N.
Punctual and professional Service! The provided a vehicle that was just right for our needs. We would use them a third time!
-
August 2023 by Emma B.
I have used on the go moving for three moves now and I've been very happy with the results. I have had a few scrapes on furniture and one broken lamp, but they compensated me appropriately for those things. They have always been kind, reliable, and efficient. Their rates are also unbeatable. Very happy with my experience and will be sure to use On the Go again for future moves.
-
July 2023 by Rhonda C.
Crew was on time. Very courteous and used a great deal of care when moving items. Office staff had outstanding communication all the way through the project.
-
June 2023 by Megan Cheney
It is going to cost as much as the packing/moving services to replace or repair the items that they destroyed or damaged.I hired On the Go for packing/moving services to help with a move within the same apartment complex. The movers were nice and the booking process was smooth.Given the very short distance of the move, I went with the basic insurance but their coverage is paltry. They damaged an expensive computer monitor beyond repair and only offered $15 for it. A wooden desk, filing cabinet, and outdoor table all have noticeable scrapes and damage.Other items were broken that were not well-packed and I'm sure there would have been more damage if I hadn't unpacked everything either the same day or the following day given the way that heavy items were packed in with delicate ones. Cables were also packed in different boxes from the items they went with, which has led to a lot of guesswork over which cord goes which what electronics.I've never had this many items destroyed or damaged. The damage wasn't apparent until after the movers had left. Even though there was decent service, this was overall the most disappointing experience I've ever had with movers and I will not be using On the Go again.
-
May 2023 by Jishnu N.
V dishonest. First they came and threw a fit for my stuff not being ready. Then they graciously agreed to pack my stuff at a "discounted rate". But the office manager flatly denied of offering any discount.So this is a not an honest provider.
-
May 2023 by Megan C.
It is going to cost as much as the packing/moving services to replace or repair the items destroyed or damaged.I hired On the Go for packing/moving services to help with a move within the same apartment complex. The movers were nice and the booking process was smooth. Given the very short distance of the move, I went with the basic insurance but their coverage is paltry. They damaged a $1400 computer monitor beyond repair and only offered $15 for it. A wooden desk, filing cabinet, and outdoor table all have noticeable scrapes and damage. Other items were broken that were not well-packed and I'm sure there would have been more damage if I hadn't unpacked everything either the same day or the following day given the way that heavy items were packed in with delicate ones. Cables were also packed in different boxes from the items they went with, which has led to a lot of guesswork over which cord goes which what electronics. I moved across the entire country last year and didn't have this much stuff destroyed or damaged. The damage wasn't apparent until after the movers had left. Even though there was decent service, this was overall the most disappointing experience I've ever had with movers and I will not be using On the Go again.
-
April 2023 by C. W.
Excellent service , Helpful & above and beyond professional I highly recommend this business Thank you so much for all your help Christine
-
April 2023 by jeremy wheat
I recently used On The Go Moving and Storage for my move and I couldn't be happier with their service. From the very beginning, they were incredibly professional and communicative. They provided me with a clear and detailed quote, and followed up with emails and text messages to confirm the moving time and date.On the day of the move, two movers named Nate and Michael arrived promptly at the scheduled time. They were friendly, courteous, and extremely efficient. They were also very organized and took great care in handling all of my belongings. They made sure everything was properly wrapped and protected during the move.Overall, I was very impressed with On The Go Moving and Storage's service. Their attention to detail and commitment to customer satisfaction was evident throughout the entire process. I would highly recommend this company to anyone in need of a reliable and professional moving company. Thanks to Nate, Michael, and the entire team at On The Go Moving and Storage for making my move a stress-free experience!
-
March 2023 by Margot W.
The office staff are very nice. The moving experience and result was less pleasant. The team showed up at my door and didn't introduce themselves, it also seemed that a couple of them didn't even know each others names, found that odd. The packing part of the moving went fine and smooth. Unloading was also alright. However, I have never had this much stuff damaged, lost, or destroyed in a move. At the end of the move it became apparent that glass table tops for two night stands were missing, so now I have two metal frames next to my bed full of air and need to dispose of them and buy new nightstands. Second, after they left, I turned on my TV and the screen was destroyed. Finally, my dresser has large scratches and the top is permanently marked with several black markings and indentations. I am half expecting to continue to find damaged items as I unpack further. I didn't realize any of this damage until after the movers left, wishing I could get my generous gratuity back as I would not have given it if the damage were known. Finally, I am getting $24 to replace my $500 tv, and reimbursement for the rest is similarly disappointing. Overall I had $2000 worth of stuff damaged, lost, or destroyed. I have never had this type of experience moving before. I would not recommend this company and I will not be using them in the future.
-
February 2023 by Wanqin S.
This is my first time hiring mover. Really couldn't imagine it going any better. The movers from On The Go were extremely efficient, professional, and friendly. I'll definitely hire them again.
-
February 2023 by Carol Oday
We used on On the Go movers for our move and we're very happy. The movers were friendly, professional, efficient, and great prices. We had a ton of stairs at the house but the movers were still speedy and careful. Very happy, definitely recommended.
-
January 2023 by Aileen D.
After a few months of having my belongings stored in their warehouse I relocated and I cannot imagine the transition being faster, smoother and actually super fun if I had done this on my own. My truck was loaded the night before, it was ready to go in the morning, they arrived 15 minutes earlier and they were constantly communicating updates to me, including "on the way delivery" These guys showed up with the greatest attitude , friendly, respectful and dynamic. My crew was Alex, Shayenne and Jesus! They were a breath of fresh air to work with! They completed the unloading and assembling process in the estimated time , all my floors and white carpets were protected, nothing came broken, from mirrors to big TV screens'. They get every single star I am giving them! I would use On the Go Moving and Storage services in the future if I ever need help with this again!I am grateful pleased!-Aileen Day
-
October 2022 by Sara Anderson
I needed movers at the last minute, and On The Go was there to help when my scheduling turned into rescheduling. Two movers got my 16-foot pod unloaded into a three-story townhouse in about two hours. They navigated narrow hallways and staircases perfectly.
-
September 2022 by Dr. Sienna Miller, ND
On The Go did a fantastic job with my recent move. They were extremely professional and did a very high quality job! I highly recommend them.
-
September 2022 by Artemis
We couldn't be happier with the service we received from On The Go Moving. Our moving team was professional, communicated well, and was highly responsive to some of our more complex needs. We appreciate the awesome flexibility for last-minute changes too! We highly recommend OTGM and will certainly use them again in the future <3.
