-
February 2024 by Aditya Soni
Good service overall, but they will try to overcharge and tell you something needs to be replaced when it is in perfectly good condition.
-
February 2024 by tatharluin IM
I found out they over charged me…10 hours of extra labor on a job that would take 3 hours maximum. Horrible. Absolutely horrible.
-
January 2024 by Seid Nurhussen
Nice Job, Thanks
-
January 2024 by Brent B
We got a flat leaving Seattle traveling the day before thanksgiving. The manager was there working so his employees with family could have the time off. Tire was not repairable, but they got our donut on and sent our family on our way to another tire shop for free and quick and with a good attitude, even with the stress of the holiday and situation. Thank you!
-
January 2024 by David Oh
This place always provided us with best services.
-
December 2023 by keyul patel
I recently had my car's rear brake repaired at Midas, and my overall experience was quite disappointing. Firstly, the estimated cost was exceeded by a 60%, which I found to be unreasonable and lacked transparency.The scheduled appointment at 10 am was not honored, and despite my multiple calls to them. Around at 2 am, I am getting the phone call from them and gave me 15 minutes to decide if I want my car before end of the day. This definitely added to the frustration of the entire service. But lastly my car break repaired and have not found any issues about it. Also guy at counter applied discount coupon of 30$ in final bill. So giving 3 star just for better service of car and expected behavior at the end.
-
December 2023 by Hal Itzkovics
Counter person insisted my car takes synthetic oil, it does not. Said they would call after safety inspection and when the car was ready - they did not call or text. Services were performed to my satisfaction.
-
December 2023 by Ana Foukimoana
Thank you for taking care of my car for so many years. I always know I can trust Midas of Factoria to keep my car working. I so appreciate the care and concern from all the employees. Peace and Thank you.
-
November 2023 by Milano
This is my to go auto shop. Michelle is very knowledgeable and give great advise. We just stop by to get some air for tire and it turned out to be a tire repair. They worked us into their schedule and had it fixed ! Highly recommend!
-
November 2023 by Sara Reed
I came in with what I thought was a flat tire and they were able to let me know quickly that actually all of my tires were pretty low and my flat wasn’t actually flat! They provided great service and were incredibly kind. Highly recommend.
-
November 2023 by aidin dev
Today i was there they charged me 200$ for replace my tire, i need to just change my tire I already had a new tire. The employee was rude, the woman was rude to me from the first words of our conversation. I do not intend to waste time and money on unprofessional people who do not know what decency is. I don't recommend this place!!!!!!!
-
August 2023 by J C
I visited this shop to have my damaged tires inspected, and I was impressed by how quickly they provided a free estimate and accommodated my request.Service: General repairs & maintenance
-
July 2023 by Toufic Matar
I did not go there but i was told that i have to wait 1 week to let them fix a tire that has a screw in it that would take regulary less than a couple of minutes to do! I know here are priorities and people in the line but it could be better organized. No offense since i did not try the services to judge if they are good or bad!
-
June 2023 by Justin Souza
Great auto repair shop.. The work is great and always done right. Highly recommend
-
April 2023 by Larry Manao
I've used this shop for now 7 years. They have always been honest and forthright about my repairs. How do I know? I went to other shops and had them bid on the same work and I always found my way back to Midas. I would never give a 5 star review for any mechanic or shop but these guys/gal come very close. I've never been disappointed with their work, which they stand behind. I like that I go there once and don't have to return for mistakes. Fix it once and move on. I use to use them for only brakes but over the years they did my water pump, brakes, tune-up, regular maintenance, heater, thermostat, radiator, struts, steering alignment, and several other minor engine repairs. They always ask if the scope of work changes and quote me a reasonable price. You can look up the parts in google and they stay within a reasonable range and add labor. They have earned my business and they service 5 out 6 of my vehicles. The 1 car is a Tesla and they won't touch those. :)Services: Brakes
