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June 2025 by Melissa
Slow service, inefficient. Wish I could give zero stars. Took 1 hour to buy a prepaid sim. Won’t ever come back.
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May 2025 by Jasmine Jewel
Called 5 times in 30 minutes nobody answered but whenever I go in it’s always empty. I understand being busy but this is crazy.
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March 2025 by A.B.
No Good!
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February 2025 by Timothy Russell
Fantastic service!! Cheap and fast if you're looking to grab a new phone!!
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February 2025 by Chris O'Neill
Wonderful customer service by Ali
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June 2024 by Desirae “Dez” Layport
How is it, I live in Pennsylvania and never been to you location B4 but there are charges on my credit card from your store. I'm taking legal action.
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June 2024 by Cheryl Bell-Jones
Someone at the location scam my bank card. I am reaching out to the corporate office. Cynthia has no customer service skills
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May 2024 by David Saunders
I would've rated it better if i wasn't charged an arm and a leg by the time I left
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May 2024 by Pure Simple
Rafael is awesome (!)
The other employee called me "my man" and I told him it's offensive but he has never apologized
I was about to give this store a bad rating until I met Rafael...I'm being very honest
There's a bit more I can say about the other employee if the owner wants to know more
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April 2024 by Amira Lions
3/18/24 So it turns out the refurbished modem I purchased was faulty and the internet kept shutting off repeatedly. In order to get a new one I would need to wait 5 days.
Increasing my rating from one star to three stars because the clerk had to work really hard to get the exchange to go through and not cost me extra money. If this modem works well I'll increase my rating.
3/12/24 Service is way too slow. You should drive to a different store if you have the time to.
The Burien store is great that's where I was going to go but I just happened to be in Bellevue.
Next time I will follow my instincts.
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December 2023 by Livany aliver Vargas Sánchez
Sandra you are the best!
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December 2023 by Nestor Galindo
Thank You Sandra!
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December 2023 by Эльдар Гасанов
Very bad service ,personal is unprofessional at all
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December 2023 by Ash T
Was sold a non working phone came to fix it took hours. And still isn't working right. Will be leaving Metro
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December 2023 by Walter Crosson
Someone made 2 fraudulent charges out of my checking account to t-mobile, and it wasn't me. I already reversed the charges, but t-mobile won't answer the phone and talk to me about it.
