Joel helped me find the correct wiper size for my car and I really appreciated the “get to yes” attitude, the “here is how i can help” instead of an immediate no which is not often practiced.
November 2023
One of the most important things when buying a car is the follow up service. Several months back, it started out rough at Mercedes, of Bellevue, but things quickly changed for the good. Scott Soden is our service contact and he is amazing. He responds to texts, car concerns.. We are so grateful for Scott and how he takes... read full comment
June 2023
Once you BUY A car you are not important. ordered a new cla250, got it a year later...purchased all warranty's, scratched up a rim in the back and cannot get any help to get it fixed. Have called and called and no one can help. left messages to the service department and no return calls. very frustrating.
