“After being turned down by another UPS store, the customer service rep at this store was so polite and helpful. We got our label printed. Thank you so much for your great customer service.”
“I have for many years, and will always go out of my way to take my business to this UPS store.
Manny, Preet, and the rest of the representatives are outstanding at giving professional and efficient service. Not only are they knowledgeable, they are extremely patient and kind in dealing with customers.
In regards to negative reviews, let me say this. I am doing business in this store 3-5 days a week, and have the opportunity to watch and overhear interactions. I will say that the majority of the time it is the customer who is the challenge.”
“The people at this UPS Store are fantastic. I go to it pretty often and happened to leave my wallet (with a fair amount of cash, credit cards, debit cards etc.) on the counter last week. Not knowing where I had left it, it took me several days to go back and ask. They had it, and returned it with everything intact. Thank you!!”
“The husband-wife duo was supremely helpful in their advice and efficiency in getting my important pkg to its destination across the country. They made at least four suggestions that I followed..........and I've shipped hundreds of pkgs before. They went out of their way to creatively make sure my pkg was safely packed and didn't even charge me for the little but important extra that they did. I wasn't EVER going to use this business because of their name, but I needed DHL and they were the only ones. It turns out that DHL in the U.S. can only be international (undoubtedly due to powerful lobbying from FedEx and UPS). I was also totally screwed over by another, nearby, small mailing business last year and was also not going use another small mailing business, but I will definitely use this one again......despite their awful name! (Started and named by a British guy, BTW, who didn't understand its origin!)”
8:30AM - 6:30PM
12819 SE 38th St, Bellevue“Not all UPS Stores are created equal!
This UPS store went above and beyond for our needs. We were under a time crunch with a lot at stake and this team proved they care about customers and their lives.
I cannot say enough about their ability to perform, be patient and ensure that things are delivered properly. Thank you!!”
8AM - 6:30PM
14150 NE 20th St F1, Bellevue“My go to UPS store for all packages, notary work, passport photos and international and domestic shipping.
Mr and Mrs K are some of the nicest and hardest working UPS owners that I have met. Courteous and friendly and very knowledgeable. Service and solutions oriented and open 7 days a week.”
“I’ve used this business on two occasions for shipping. In both cases, we brought art and a mishmash of unpacked items in to ship. These guys were awesome! They were expedient, packed everything well and our items arrived in perfect shape. I highly recommend them!”