Macy's is a well-known department store, offering a wide selection of top fashion brands, clothing, shoes, accessories, and home goods. The Rogue Valley Mall location features a clean and spacious layout with fitting rooms, although some racks can be overcrowded and disorganized. Customers appreciate the large variety of options available, from casual to elegant attire, making it easy to find the perfect outfit for any occasion. The staff is generally courteous and helpful, with some going above and beyond to assist customers, as highlighted by a positive experience in locating a specific dress. However, there are concerns about customer service and organization, with reports of unposted prices and cluttered displays. Additionally, the store offers good sales and a coffee shop, though there have been issues with leaking cups. Overall, Macy's provides a diverse shopping experience, though improvements in organization and customer service are needed.
