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February 2024 by Rodrigo Roim
All my experiences at Loyal Family have been great. I see so many pets coming and going, and they're all happy and well taken care of. I'll keep coming back!
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February 2024 by Amon Al-khatib
Decent Vets, terrible business practices. I can't think of a time in the last 5 years of visiting where I didn't walk out with a $300+ bill, despite the vast majority of our visits being regular checkups. My cat suffered from a devastating urinary tract blockage that this Vet diagnosed and prescribed a prescription diet to treat. They said that our cat would have to take it for life to avoid future blockages.We recently moved out of state, so we haven't had a regular checkup this year. "Loyal" family decided it was time for our cat to starve. Without warning, they decided to stop filling our cat's prescription - meaning we reached the end of our supply and are completely unable to feed our cat without a new vet visit. Unfortunately no where has been able to see us on such short notice, and I'm sure our cat will starve to death before he is able to see a new vet. We obviously reached out to see what could be done on the matter, but couldn't even talk to a vet about our options. We were simply told that it would be impossible and that they hope we can figure it out. I'm faced with the choice of poisoning my cat with food which may kill him, or starving him to death because Loyal family decided it was time to extract more money from us.I'm sure they've cooked up some genius reason as to why "their hands are tied", and they can't help us receive even one more bag of food to hold us over. What they can't excuse is their lack of communication on the matter, and why we were suddenly dropped from their service.
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January 2024 by Ashlynn Tucker
I found the best vet clinic in the Seattle area. After two previous vet clinics, Loyal Family Vet Hospital finally figured out my dog’s diagnosis. Dr. Larsonberg was very friendly, intelligent and quick to run tests to figure out my dog’s condition. They always review costs with me as well. With their help, we are able to manage my dog’s chronic condition via meds, surgery, etc.Eternally grateful for their help. The staff is extremely nice, smart and willing to pass along issues my pet is having that day. The compassion and care is top notch.I’ll continue to visit here and recommend you check out this vet clinic.
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January 2024 by Lauren Visoria
I just had my first appointment here to establish care for my dog. He's recently from a shelter and terrified of humans. Everyone here was absolutely wonderful and so patient and kind with my dog, Benny. Thank you!Also, Annette was extra wonderful! I appreciated the time she took to answer all my questions over the phone and discuss my dog and his fear of people.
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January 2024 by Daphne C
They charged new patients the highest rates in the area for an exam, and demand to make a upfront payment on the appointment call, even when the exam will not occur in several days yet.
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January 2024 by Vinh Tran
New client here for new pup. It is the best vet I have been to so far. Doctors are very thorough about exams and giving a lot of recommendations. Staffs are friendly and attentive. They always give me a call on the next day of visit to check on my pup. Besides, I can email or call to ask any questions if I feel sth odd with my pup. The techs will follow up within a few hours to see what’s going on. If it's not an emergency, they will give some suggestions to improve the conditions which is very nice that you can have an idea what might happen to your pet without waiting for a few days for an appointment. More importantly, my pup doesnt feel scared every time I bring him to the vet :)
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January 2024 by Breanna Dennison
Absolutely love this clinic.
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December 2023 by Ricky Waldmann
We take all five pets here and we absolutely love everyone that has helped us keep our animals healthy.
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December 2023 by Tom Johnston
I really don’t like being told that a service should only cost x amount and then get there and find it is a lot more. I don’t mind paying the price but I don’t like being told two different things.
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December 2023 by Judy N
Oh my gosh a vet who doesn't fleece you. Fantastic staff and medical care.
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November 2023 by Raina Henderson
I've been a loyal family vet client for over 15 years. Dr Newby and tye other capable vets have cared for my 3 dogs and cat over their lifetime. Dr Newby provides great options for addressing health issues that arise. Highly recommend this practice.
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July 2023 by Sarah-Grace Self
I have never been to a vet clinic where the veterinarian got down on the ground with my dog and told her she loved her and wanted to help her, like it was her own. I’ve also never had a veterinarian call me on the phone for updates, happy to discuss and educate me on my dog’s state as long as it took (which she did during our visit too). (I’m sorry, I keep remembering her last name as Luxembourg, though it’s a little different than that.)My ESA Denna is all I have in the world as far as family, so before going in for our visit I was telling the folks at Mud Bay (where Denna visits every day) that I don’t know why but in the last few years it seems doctors and veterinarians no longer give you answers and explanations and spend time truly explaining the body and what’s going on. That it scares me because I usually have to know most things myself. He said he knew exactly what I meant and it really is quite terrifying. So I honestly went in scared I wouldn’t get answers for Denna (we are new here).Not at all what happened. She (the vet) was 100% present, caring and knowledgeable. Unless someone has a legitimate personality change in there, you’ll have to tear me away from this clinic. Thank you!
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July 2023 by Molly Borgaard
Excellent doctors and team! Everyone here is so kind and truly devoted to the health and happiness of our fluffy family members. We've been very impressed with the attention to detail and level of care we've received.
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May 2023 by Nicki Beaudry
I can't recommend Loyal Family enough. I started going here when I lived in Bellevue, but even after moving to Lynnwood, I refuse to switch to a different vet. Over the years they've seen 4 of my cats and 1 dog, and every interaction has been fantastic. From difficult decisions to regular checkups to dental surgeries, they've always treated me and my furrmily with love and respect. You love your animals and so do they. ❤️
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April 2023 by Jenny Lona
Loyal Family has helped us out so much with many different cats through the years. And we tend to have cats with lots of medical issues ?
