Kiehl’s Since 1851 offers a variety of high-quality skin products, with popular items like their facial oil and cucumber cleanser. The prices are on the higher side, reflecting the quality of the products. The store is spacious and conveniently located near the food court. Staff members are friendly, knowledgeable, and helpful, often providing free samples and assisting with purchases. They are patient and professional, even when handling online order issues, and work to ensure a positive shopping experience. However, online orders cannot be returned for refunds in-store, which can be inconvenient. Overall, customers appreciate the friendly service, product quality, and the easy, quick shopping experience.
Kiehls has a lot of great products, especially their facial oil. Prices are pretty steep but you’re getting high quality skin products. People here were friendly, no issues. It’s a roomy shop for what they have and right on the corner by the food court.
August 2023
Destiny helped me out yesterday with an online order that never reached the store. I was able to pick out all the items from the order and also had some promotions applied to match the failed online order. Very patient and kind, even though I knew my request was definitely a hassle. Greatly appreciated!
February 2023
The gentleman who helped me was professional. I purchased a cucumber cleanser and a hand sanitizer. Also, he gave me free samples :)
