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April 2024 by Ivan Molokoedov
Wow. Wanted to rent something out but read all of those reviews and it’s nasty to even think of this place lolWouldn’t pick, luckily researched before going in
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March 2024 by vamsi kunchaparthi
Why do you take reservations if you don’t have cars ?
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March 2024 by Roy Oomen
Terrible service on return of electric vehicle esp for a presidents club / circle member
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March 2024 by Zahra Hussaini
I had the best experience with them, they are super nice and fast .I am very great full to Julio (manager) and his team zarek for their great service.
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March 2024 by Arthur Zwiegincew
By far, the most ridiculous experience I've ever had at a car rental place. First, the guy went off for 15 min to "take pictures of the car". Then he brought it out and parked in a shaded area in a way that made it impossible to inspect the right side of the car – and I already saw many dings and scratches on the side I could see. His response to my request to park the car in a more accessible way was to literally tell me to "chill out". I got upset and he told me I wasn't getting the car. The manager, who refused to give me his business card (but said his name was "Julio"), sided with the guy and told me he was canceling my reservation!I went to the nearby Enterprise and got both a much nicer car and an actual friendly service.
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March 2024 by Jeff Hansen
Cheap, fast, efficient, can't complain. I paid the price I agreed to pay online, no added fees when I got there so that's good. ??This place does week long rates which is super nice. My car is having maintenance for 3 weeks so I needed a loaner, and shops don't really do free loaners anymore unfortunately.
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March 2024 by Crom
Had to upgrade to a much more expensive car but they were able to make it cheap enough for me to be ok with it. Very busy, always nice to people, and noticed they were good to people $$$ wise without needing to be - ie. definitely not doing anything sneaky to steal extra money from you. Maybe it's not the most professional place in terms of the physical space - it's run out of a closet and a really weird parking lot inside a storage facility - but honestly it seems like they do all they can to keep the lines moving, be kind, and not rip you off. The other reviews being mad about them not having a car have clearly never rented elsewhere much, as I've had it happen to me multiple times in my life, and have had to work service in my life, so these folks are good in my book. Confusing but worth noting, they run the cars out of both Thrifty and Hertz services. Definitely criminally underrated and deserves your patronage.
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March 2024 by Reza Baghai
Very prompt service. Excellent clean car at a very good rate for two days. Easy pick up and drop off.
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March 2024 by Mahsa Torfeh
Very rude staff - we reserved our Tesla model Y a week in advance, we arrived on time, and VERY rudely, they say they dont have any Tesla and we are wasting THEIR time by asking why they did not inform us earlier, although we had to get an Uber to drive for 8 miles away in a weekday morning to get there
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March 2024 by Mahdad Mansouree
These people are rude!!!! You can not believe how bad this location is.
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March 2024 by Doug Smith
Convenient but hard to find location in Bellevue. Facility entrance is poorly marked and office is hard to find - both mixed up with the co-located storage facility. Dirt & gravel rental vehicle parking lot. But it's there - if you can find the office, the staff are there and helpful. Good luck!
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March 2024 by Rinko Fortinbraz
They say they open at 8 am weekdays. I’ve been here waiting 20 minutes and they’re still not open. Some of us have to get to work on time you know.
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February 2024 by Chris Sun
No after-hour key drop off. Unbelievable.
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February 2024 by John Kramer
This location is garbage.
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December 2023 by Anushka Suraj Kanal
The worst service I have ever gotten. They hung up saying they have no car one day before my trip. I had no car to book and ended up losing 500$. Never book through hertz again. They are the worst car dealers. Plus this location has the worst customer service they dont even arrange another car when I pleaded them that I have a booking. God save anyone from this horrible location. The staff is super super rude
