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November 2023 by A.L.
Today, I got a haircut at Great Clips in Factoria. Hanh is my stylist but she was not in today, and had to get my hair trimmed today, so one of the other ladies did my hair.When I sat down, she put a cape around me without using a neck strip. It was not a deal breaker, so I went ahead and let her do her thing. It appeared to me that she knew what she was doing. So far so good. After she finished, she asked me to check the cut. Looking in the mirror, I immediately noticed that my layers were very choppy. I pointed it out to her, which annoyed her, and she said to me, “I cut it again.” I sat back down and she started trimming again.After she finished, she asked me to check her work again. This time, I ran a comb through my hair to check her work. I found the areas where she failed to connect the ends. As I was checking my hair, she said to me, “are you a stylist?” I told her that I was (I am licensed, but do not work in the field) and then she replied, “why don’t you cut your own hair, I do.” Honestly, I don’t know why I let her talk to me like that without snapping back at her but I did. She caught me off guard.Driving home, I thought about the experience and it pissed me off. When I got home, i called Great Clips and she answered the phone. I asked her to provide me with the manager’s phone number and email address and she told me that she didn’t know it. She said to call tomorrow when the manager is in. I then asked for her name and she asked me why I wanted her name. I told her that I wanted her name because she was the person who cut my hair.Long story short, I am posting my experience here hoping the manager and owner reads my review.P.s., I came in on Sunday, Nov. 5th around 2:15.
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August 2023 by Amogh Mannekote
Went in for a beard trim. The older lady was really nice. But Mi was super impatient and made me feel like she wanted to get done with it and get rid of me. I expected better.
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July 2023 by Jehú Torres
I went here for a quick haircut and got what I paid for. The service was fast and friendly, but nothing exceptional. The haircut was decent, but not the best I've ever had. It was good enough for my needs, but not something I would rave about. If you're looking for a standard and affordable haircut, Great Clips is a fine option.
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July 2023 by Marbella Price
We had a great experience. Went in for my sons haircut and it went smoothly. Kim was his barber and His hair looks!
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July 2023 by Male RN
Mia was outstanding today...gave me a GREAT Cut--thank you!
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June 2023 by Mike Hillyer
The stylist did a great job!
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June 2023 by Meera Patel
Have been here multiple times and maybe the haircut wasn't exactly what I wanted every single time but I've never left disappointed. Everyone for the most part is kind. Today I was asked to sit in a chair that the hair from the prior client hadn't been cleaned off. Don't even know her name bc she didn't introduced herself She didn't let me Part my hair how I wanted before cutting even though i asked to. I have very long hair and she took all of 5 minutes to cut it and took none of my requests into consideration. I asked for 2 inches off left with 4 off. No kind small talk. Complained about wanting to go home. I regret tipping well. I could have put my hair in a ponytail and cut it myself and it would have been better and closer to what I wanted.
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June 2023 by Josh van Hulst
Getting a haircut
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April 2023 by BlackDog Adobo
Very unsanitary they reuse their same comb without dipping it into the antibacterial solution and when they use the electric razor I saw other customers hair on it. Got find me a more sanitary hair salon.
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March 2023 by Khant Nyunt
Excellent place to get a hair cut with cheaper price.
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January 2023 by Random Rumi's
This Factoria 'Great Clips' branch is really a great place to have haircut.They understand my requirements.Also persons who are working there are so friendly.
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December 2022 by Eric S.
Very welcoming experience. Clean, prompt, excellent conversation if you are chatty af like I am. Lol
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December 2022 by Josh V.
Real great place to get a decent hair cut, they have slow been raising their prices which sucks!
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October 2022 by Andrew Obligacion
One of the worst places I’ve been to. Worst haircut. $22 for a mens haircut and they did the absolute worst. Lady couldn’t even follow directions like a simple half inch off and 2-1 on the side. They should be fired. Never go here.Services: Hairstyling
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October 2022 by Ben C.
Worst service I've ever received in my life! Showed them a picture of my previous haircut and then they proceeded to do whatever the hell they wanted. Would not recommend!
