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November 2023 by kristopher guevara
I just recently got my Honda Accord fix at Exotic Motors and the car came out amazing!They made my car look brand new again, the people that work there are awesome they communicated very well with me through the process, Victor my estimator did an great job with all the questions I had as well as he’s a very nice person and patient . I totally recommend people to come to Exotic for car trouble they make this unpleasant time go so smooth. THANK YOU!Services: Painting
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October 2023 by Murthy Gorty
Fantastic staff. Was extremely happy with the frequency with which Victor and team kept me abreast of progress.Courteous front desk that know how best to get a rental etc. Understanding of individual needs and was able to make adjustments.Got a much cleaner car than what went in too :-)
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October 2023 by Steve Kim
Went in, said need appointment to have an estimate, thenquick, short and not a friendly reply, saids it will be 3 month before repair, the girl glanced at my car. no explanation , just quick, dry unfriendly explanation. Went to tesla, very good, detail personable explanation of current situations in parts and labor. this place needs little more caring responses... won't do business here...
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September 2023 by Eric Jung
Got a superb repair work. My car was returned very cleanly inside out. It looks like a brand new car. They worked out any additional work with my insurance company reducing the hassle from me. Victor is very friendly and nice. Highly highly recommend.
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September 2023 by Mary MacLean
My Subaru Forester was rearended on the highway and the entire crumple zone, well, crumpled. The spare tire absorbed the shock, but that also meant the car crumpled around the spare tire and I couldn't even pull it out. The entire undercarriage needed to be replaced, it was a significant amount of labor.It took about 7 months to get my car into the shop, but once I could bring it in, they finished all the work in 2 weeks instead of the promised 3. Other shops had quoted me 6 weeks due to the amount of damage. The car looks brand new, and it was AllState's recommended body shop (since they were paying for it, I'm assuming they didn't think it was overpriced). Enterprise came and picked me up and offered to drop me off for the rental car so a very convenient location to have work done. Ken is fantastic to work with and updated me every few days on the progress of the car. He gave me a call as soon as the work was done and stayed a few minutes past close to ensure that I was satisfied with all of the repairs. I would definitely use them again, although I'm praying I don't have to!Services: Exhaust
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August 2023 by Karla Bennett
I can't say enough great things about Exotic Motors. The customer service was excellent from beginning to end. They set clear expectations about scheduling and approximate repair time from the very first estimate meeting. What I appreciated the most was that I was given progress updates throughout the entire repair process. My car looks good as new!
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August 2023 by Julian Haight
The quality of their work is beyond reproach. But...I was without my (previously drivable) car for forty days after an already-long estimate of two weeks.I was asked to wait an unknown time for parts to arrive. My requests to have the car returned to me while waiting were refused.I asked that they save the parts they replaced and they did save some, but many others were missing.This might be a good choice for someone with multiple cars in their garage, but I would not advise them if you need to use your car regularly. The time I missed on the road is more important to me than the paint matching perfectly or the AC working.I really wish I could say I was happy.
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August 2023 by Marie-Alexandre Henry
It was a long 8 month process from incident with the car to full car repair. I talked to a few people at exotic motor during that time. Everything was perfect, easy, courteous and on task. They reached out to my insurance when things were unclear. I hopefully won't need them again but will use their service again if I need to a d highly recommend
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July 2023 by Madia Bazso
The staff was very friendly and very helpful. The process was smooth, and the car ended up coming out great. They kept me informed throughout the process, which was amazing. They were willing to work with my schedule as best they could. The car took a little longer than what was originally told, but that is to be expected if something new is found. Really do not have anything bad to say. I would highly recommendServices: Painting
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July 2023 by Elizabeth Gray
Victor was a pleasure to work with, and kept me updated on the status of my repairs. Even when I perceived there to be a problem with my repairs, he wanted to make it right and turns out there was no problem at all, just leftover polishing compound. I would not hesitate to recommend this shop to anyone.
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July 2023 by Rahul Rajvanshi
One of the best experiences I’ve had with a body shop thus far. Getting my Tesla MY front bumper repaired at Exotic. Victor was extremely professional & kept me updated on the progress via email constantly. The final result was really good. The complete external & internal detailing upon delivery was a pleasant surprise. Highly recommended.Services: Painting
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June 2023 by Anna Yu
This is my second time at Exotic Motors and I am pleased both times. The repair, the craftsmanship, the paint job, etc is amazing and here’s why:1. They lined up my panels better than factory2. They paid close attention to the paint and even took the time to repaint it when it had slight imperfection (other shops wouldn’t even care and just hand you the keys).3. Ken maintained good communication the entire time and made sure I was well informed each step of the way.4. They were understanding with my time and schedule and was able to move my repair date to the right to accommodate a trip I had coming upOverall, it was a great experience and I highly recommend this place for any repairs.
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May 2023 by Ana Carolina Mendes
I brought my car to be fixed after a collision. They use authentic parts and the service was incredible! My car looks brand new.The painting job is impeccable, the color matches perfectly.Everyone who I spoke with was very helpful and attentive. I received frequent updates about my car status. My car was also ready earlier than expected.Overall, I'm very pleased with my car and the customer service.Services: Painting
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May 2023 by Xenia Mogoreanu
Great service quality, great customer service, and I was updated about all the steps during the repair window. It was really easy to handle the repair process with Exotic Motors, no stress or unexpected surprises, all went smooth from getting the estimate till I picked up the car after repair. Thank you Victor and Exotic Motors!
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April 2023 by ye zhang
Victor and Exotic Motors did a good job with the gold paint repair on the right rear side pulley after the accident. Victor was very good at communicating throughout the process and completed it in a timely manner. I will recommend to friends in needService: Painting
