I switched from BOA to Chase in approx 2018. Have found Chase to be a must more customer service oriented. Bottom line with other back is that if have an issue the only way you can get any answers is via snail mail (via the documented find print)
March 2024
Customer service has improved here quite a bit. The last few times we have been greeted when we enter and have been able to get an appointment right away.
October 2023
I like they have the drive through ATM option. Their staff are alsk very courteous. Nice location