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January 2024 by Runshan Fu
A great experience. Zaid Maymund is very patient and helpful. He went above and beyond to help me resolve an issue I had with the Chase system.
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December 2023 by Ruiwen Su
This branch is severely understaffed. You have to make appointments to open accounts…
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July 2023 by Convenient Cat
Opened a bank acct + cc with Sopul Khun and he was very patient and explained things very well with some helpful tips.
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July 2023 by Ran Z.
Arrogant people. Worst chase customer service ever been
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July 2023 by Dang Nguyen
Poor customers service. Rule manager.
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February 2023 by Jaclyn Catlett
Thank you very much!!!The BANKERS Remembered Me!!!
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January 2023 by Asuka Sohryu
Arrogant people. Worst chase customer service ever been
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October 2022 by Datmadapaka E.
Worst Customer Service by Bank tellerZilin Li. A robot online is more helpfulf and friendlier.
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October 2022 by don b.
Don't waste your time coming to this bank.A while ago I tried opening a bank account here and the process was laughably bad. I came in multiple times trying to open an account and each time something was wrong. They wanted proof of address. I provided a lease document (which is listed as a valid option on the Chase website). Nope, not acceptable. I provided a receipt from my utility provider. Nope, not acceptable. They said I need to wait to get a pay stub from work or a whole month for a utility bill. This does not make any sense, because PEOPLE NEED TO OPEN A BANK ACCOUNT ASAP SO THEY CAN DEPOSIT THEIR PAY CHECK IN THE FIRST PLACE.Not sure if Chase has stupid policies or this branch just doesn't know what they're doing. I ended up opening an account easily at Bank of America, they have better offerings too.
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October 2022 by Ememabasi I.
I only come here to generate cashiers checks for the scholarship a run. I've never really had issues with this bank in the past, but it seems like they have new employees. Something told me to wait until the bank teller that was already helping someone was available, but I went against my gut and went to the one who was available. I knew within 4 seconds of walking in that the available teller was going to give me bad service. She gave off this air that she had better things to do, and made the whole experience more difficult than it needed to be. She was also not friendly, and I felt that energy before I even got up to the counter. That one experience was enough for me to know I won't be using any services inside the bank from now on. With that said, the bank is very clean, and usually has good service. I may reevaluate this review next year.
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August 2022 by who Datmadapaka
Worst Customer Service by Bank tellerZilin Li. A robot online is more helpfulf and friendlier.
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August 2022 by Jingyuan Wang
Very bad at attitude. Without greetings.
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July 2022 by S L
I can't recommend this branch more！Everyone is so nice and professional！
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June 2022 by Andrew Small
Went in for a new credit card (in-store application has the first year cost waived) and Sophal was super helpful. I didn’t have an appointment but he was able to see me within about 5 minutes of waiting. Gave me some tips on credit cards and savings account and I walked out of the store with a new CC.
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June 2022 by Sakura Lin
I can't recommend this branch more！Everyone is so nice and professional！
