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“The customer service here is Excellent. Michael remembered me from last year when I was in for the same reason. Kia was extremely helpful in returning the vehicle. They are all great.”
“I goofed on my reservation date. Showed up on the 11th when I have a 25th reservation. They were very patient with me even though I wasn’t in “today reservation”.
Completely my fault, yet they hooked it up and made it all work.
Returning the car back was super easy too. Noel (if I spell her name right?) is really friendly and super sweet.
I wouldn’t hesitate to rent a car here if you’re in the Bellevue area. Car in great condition too, really new, this year’s model.”
“Dylan H. And the other employee at the front were super friendly and helped save me during a HORRIBLE week. They got me in a car, papers signed, and out the door in like 10min! Amazing team!”
“First, make sure you travel to the Ground floor, park your car & then inside the building deeply hunt for their office inside (located at G floor). Staff is friendly, but do not expect a drop off or pick up facility from them.”
“Needed a rental car as my car was being repaired. They picked me up at the facility and handled my rental very efficiently. The agent was also very nice and the cars were mostly in great condition. Highly recommended.”
“Vidal is always professional and tries his best to help. I can always trust him to provide an amazing rental experience and that’s why I always come back to this location. Thanks Vidal!”
“Daniella stayed back past closing time on Easter Sunday to take good care of not only us but also many others. Yet, she was very patient and friendly, epitomizing the best of service industry. Avis should reward such exemplary employee who makes its brand shine. I’m writing this after a 45-day rental.”
“The company in general works horribly, but there is a driver that I want to talk about who has given me rides for the past year about five or six times. I want to thank the organization for this driver - Henry Arzumanyan. During each ride, Henry's car was absolutely clean inside and out. He opens a car door each time for a client and always acts very kindly and respectfully. In my experience with him as a professional driver, he was never late and was always driving safely. I would like to ask Easy Access to note the professionalism Henry Arzumanyan represents.”
“Very honest and transparent. Quick to pick up rental and drop off after. Staff was helpful with questions I had. Even let me examine the trucks to pick the one I liked most. No hidden fees (yet), unlike uhaul.
I’ll be coming back to this location for next move.”
“Horrible service picking up the car. Lady at the preferred service queue shouting to our face and not being helpful at all, sending us away without even asking what the situation was while we queued up twice for over 30 minutes. We spent a total of 2 hours just trying to pick up our car because of this.
Edit: changed this review from 1 to 4 stars. The lady who eventually helped us upstairs was fantastic, very customer focused and gave us a free upgrade. Additionally, the experience returning the car was super fast and when I asked for my receipt to be printed it didn’t even take a minute.”
8AM - 5PM
1405 130th Ave NE, Bellevue
Car Rental
“We had an amazing experience with Hertz! We were lucky enough to get a same day rental car which was very clean and very nice. Their staff was amazing! I would like to give a shoutout to Julio and Shelton for being so patient with us and dealing with our craziness. They were both very wonderful and professional individuals. They humored us back and we all shared a good laugh together. Julio is included the photo I’ve attached! He humored us with taking a photo together. Thank you Hertz for providing us with great experience!”
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“This will be my third time renting from the Zadart Crew. Let me say they are consummate professionals. The vehicles are pristine, and the prices are very reasonable and fair. They have proper “car guys” that work there and i should know i work for a large luxury dealership. Keep it up! i am coming for more! Shout out to the man! Eric!”