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August 2024 by Yuchun Li
Sending my daughter to bright horizon west campus is absolutely one of the best choices we’ve made. My daughter started at 2 years old. We are very grateful that all the teachers and staff here have created a welcoming and caring environment. It has made the home to school transition very smooth. My daughter is so happy and excited to go to the school every single morning.
Through the school’s app, we receive fun pictures, videos plus detailed descriptions of the daily activities. Honestly, I am amazed by how many fun educational activities they created to promote cognitive and social development through play. From arts and crafts to music and physical play, the diverse range of activities keeps my daughter engaged and excited to learn. I am so thrilled with the progress she has made academically and personally!
The communication with school and teacher is always easy and efficient. They are always there ready to listen and talk whenever you need to.
All in all, I would love to express my gratitude to the BH west campus team and highly recommend it!!
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February 2024 by Megan Fairchild
West Campus is a wonderful community! Both of our children have had an amazing experience. We are grateful for the kind and caring staff. We will miss it greatly when we graduate!
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February 2024 by Pranjal Gupta
Our daughter, almost 2 years old now, has been going to the West campus since she was 4 months old and we have nothing but great things to say about this place. Every single teacher and staff member has been amazing and they go above and beyond to ensure all kids thrive in the daycare. We appreciate the exceptional care and nurturing environment that Bright Horizons has provided our daughter and would highly recommend this center for any other families looking for daycare.
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November 2023 by Di Wu
Our son is attending toddler program here and we are impressed by how caring all the staff here are. Not only his teachers are constantly looking for ways to make separation less painful for him and him having a good day there, directors of the center all jump in to help (nap time, transition time) all the time. You will get a team of folks who have been here for a long time to care for your children, and that really creates a calm/nurturing environment that children needs.
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November 2023 by Kayla Mehring
My daughter goes to this school currently and has excelled tremendously in all areas. She wakes up in the morning excited to get her shoes on to go to school. The teachers all do such a great job taking their time with the little ones and teaching them many different things. My favorite part is being able to see what she worked on each day in the My Bright Day app and reading or hearing the feedback from her teachers about what she did that day. She learns something new everyday and a big part of that is because of the curriculum instilled at Bright Horizons and its patient teachers.
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October 2023 by Swarupa Ramakrishnan
We’ve had a very good experience with this daycare, considering that it was the first form of childcare for our first born at 16 months. We were apprehensive at first and had a few rough days initially where drop-offs were heartbreaking, but trusted the process. Fortunately it worked out for us and our son loves going to daycare now. I’m very grateful for his teachers and management.
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September 2023 by Lindsay My
We used this daycare as backup care because our regular daycare was closed for a couple of days. I will never use this daycare again.On day one our son was fine when we dropped him off, later that day we received a phone call to pick him up early because he was having diarrhea. We hadn't changed anything in his diet and found it strange. When my husband went to pick up our son, he was sitting on the floor crying and had been crying for awhile based on how puffy his eyes were and how many tears there were. The teacher said "it's normal for them to cry a lot the first few days, they eventually will stop". Our son goes to daycare and never cried like that, even when he first started going. Later that day our son did have a bowl movement and it was not watery at all. I believe he had diarrhea because he was stressed out.We decided to give them another chance in case it was just our son having a hard time adjusting. The second day we had him go for only 2.5/3 hours. When my husband dropped off our son he immediately started crying. I went to pick him up and our son was sleeping and apparently had been sleeping for an hour. The teacher was not interacting with the other two babies in the room when I went inside. One of the babies followed me, likely because they wanted some comfort/attention. When I went to get my son from the crib his hair was all crusty from the amount of tears because he had been crying so much. His eyes were still wet from tears. When I woke him up to take him home he immediately started crying. He stopped as soon as I picked him up and would not let go of me. I changed him before I left and he started crying as soon as I put him down. He also cried when I put him down on his car seat.To be clear, this is NOT normal behavior for my son. He is usually fine when I wake him at his usual daycare, he's fine if I change him (even at his normal day care), and he is fine when I put him in his car seat. His behavior suggests that he didn't feel safe or secure at Bright Horizons, and was extremely stressed out being there. Bright horizons will keep your baby alive but they will not thrive or be happy here. Prisons also keep prisoners alive, so they are doing the bare minimum here.
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September 2023 by Lindsay M.
We used this daycare as backup care because our regular daycare was closed for a couple of days. I will never use this daycare again. On day one our son was fine when we dropped him off, later that day we received a phone call to pick him up early because he was having diarrhea. We hadn't changed anything in his diet and found it strange. When my husband went to pick up our son, he was sitting on the floor crying and had been crying for awhile based on how puffy his eyes were and how many tears there were. The teacher said "it's normal for them to cry a lot the first few days, they eventually will stop". Our son goes to daycare and never cried like that, even when he first started going. Later that day our son did have a bowl movement and it was not watery at all. I believe he had diarrhea because he was stressed out. We decided to give them another chance in case it was just our son having a hard time adjusting. The second day we had him go for only 2.5/3 hours. When my husband dropped off our son he immediately started crying. I went to pick him up and our son was sleeping and apparently had been sleeping for an hour. The teacher was not interacting with the other two babies in the room when I went inside. One of the babies followed me, likely because they wanted some comfort/attention. When I went to get my son from the crib his hair was all crusty from the amount of tears because he had been crying so much. His eyes were still wet from tears. When I woke him up to take him home he immediately started crying. He stopped as soon as I picked him up and would not let go of me. I changed him before I left and he started crying as soon as I put him down. He also cried when I put him down on his car seat. To be clear, this is NOT normal behavior for my son. He is usually fine when I wake him at his usual daycare, he's fine if I change him (even at his normal day care), and he is fine when I put him in his car seat. His behavior suggests that he didn't feel safe or secure at Bright Horizons, and was extremely stressed out being there. Bright horizons will keep your baby alive but they will not thrive or be happy here. Prisons also keep prisoners alive, so they are doing the bare minimum here.
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November 2019 by Justin O.
My son has been here for several months and he's loved it here. The teachers are really attentive, warm, and skilled in child development. This is similar to my other experiences at the Bright Horizons in Spring District. My wife and I really appreciate their support in helping my son get potty trained. Its been a team effort and he's figured it out! Which is great :). Also, for all Bright Horizons I'm a fan of their app and how they provide regular updates throughout the day. Really makes you feel more connected to his experiences. Highly recommend this daycare!
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January 2016 by Emma M.
The only reason I am giving 4 stars is their high price. My son has been at this center for 6 months now. The toddler and Two's classes are great. Diana, Brittany and Marina are excellent teachers. The front desk staff are always welcoming and supportive. What I like the most about this center is that I never entered the class and saw the kids walking bored and left without an activity (which was the case in two other daycares). They have a real and practical schedule that they really apply. It's not just written on the registration paperwork to fool the parents (again as I saw somewhere else). The other nice thing about them is their real attempt to help the kids and parents feel safe. My son didn't know English at all when he was enrolled, and the teachers asked me to provide them with some essential or comforting words in my language so that they can learn and communicate with him during the first few weeks. I was surprised when Diana brought me that paper and asked me about the difference between the pronunciation of two words. They really do care about kids.
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March 2015 by Brian Arnold
I could write a book here, but I won't. Just know that it's a stretch for us to afford to have our toddler here, but it's worth way more to us.
