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November 2023 by Megan Snider
I shop here regularly. NEVER AGAIN after my experience with staff and manager this morning. Apparently they had been unloading merchandise since 6 am. I worked retail for many years - Victoria’s Secret and Express. I understand the unforgiving retail grind. Because of this, they were not in the mood to open the store at 10a for customers. I had a return and was looking to shop for myself and daughter. I was treated with a annoyance and disgust when they opened the doors. I was told I needed to have empathy for how unkind THEY treated and spoke to me - the behavior and tone justified because they had been working since 6a. I was caught completely off guard. If someone would have taken a moment to clarify the situation upon entry I would have understood. Instead I was snapped at and made to feel bad for entering. I will NEVER buy from this location or Athleta again. From the last few posts, I’m not the only one who has experienced this behavior.
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October 2023 by Sara
Cashier: 2349091 a black lady is rude and confident with not much product knowledge. She first exhibited discourteous behavior when I inquired about the possibility of receiving a discount on a pair of pants with minor imperfections. She firmly declared, "It's impossible; we never offer discounts!" Later she look online for the incorrect product. Undeterred, I selected an alternative pair of pants that were slightly too long. Without providing further information or alternative options, she began the checkout process and educated me in the whole process. Fortunately, another cashier intervened and assisted me in locating a better-fitting pair of pants online.
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July 2023 by O. H.
These ladies are so lovely and helpful. I went here to go shopping for the first time in quite a while (been taking care of something else), and they were wonderful, welcoming and patient. I highly recommend! Genuineness.
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May 2023 by Alyvia Antonelli
Came in to exchange leggings that had small holes in them after a few washes which is the policy on their website “if an item is defective or does not perform to your standard” you can go in and exchange for a new pair. The manager on 4/26 at 7:30pm was extremely passive aggressive and continued to basically try and make me seem like someone who wanted something for free.. I’ve have bought more stuff from Athleta than I can count and I’ve always had a positive experience from customer service but the manager specifically was very unprofessional and told me I should buy leggings from another store if they were so bad. It’s 2023 and people still are working jobs they are not fit for!!! Sad and frustrating
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April 2023 by Alyvia A.
Came in to exchange leggings that had small holes in them after a few washes which is the policy on their website "if an item is defective or does not perform to your standard" you can go in and exchange for a new pair. The manager on 4/26 at 7:30pm was extremely passive aggressive and continued to basically try and make me seem like someone who wanted something for free.. I've have bought more stuff from Athleta than I can count and I've always had a positive experience from customer service but the manager specifically was very unprofessional and told me I should buy leggings from another store if they were so bad. It's 2023 and people still are working jobs they are not fit for!!! Sad and frustrating
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March 2023 by Jenny S.
This store and brand have gone down hill. I don't get the service I used to and selection is not as good as before the pandy. Their designs lack creativity; they are missing performance basics and good yoga tanks.
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January 2023 by Lily J
Super friendly staff, quality clothing, and WAY less crowded than the nearby Lululemon. I should have started here instead!
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November 2022 by Ming Lee
I had a great shopping experience at this store! Amy was the one who helped me through out the entire experience. She explained the special offer nicely, helped me to find very specific style request I had, and gave me recommendations! I enjoyed my time here and thank you Amy for your service ❤️
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October 2022 by Courtney Rodman
I used to work there and the managers are both selfish people who over work there team. They had me working almost full time some weeks. They have there girls come in at 6am sometimes 5am. The manager is extremely selfish while the assistant general manager acts as if she’s still stuck in high school. Bad place to work.
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September 2022 by Kevin
Not a nice place to shop. The staff are not friendly and don't make you feel comfortable while you shop. My wife and I were never greeted even though several people who entered the store after us were. No one asked us if we needed help even though we did. Not impressed.
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July 2022 by Raul Del Cid
It was great. Great customer service and very polite
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July 2022 by Kevin Lopez
Not a nice place to shop. The staff are not friendly and don't make you feel comfortable while you shop. My wife and I were never greeted even though several people who entered the store after us were. No one asked us if we needed help even though we did. Not impressed.
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May 2022 by Lisa X.
Pretty much walked in without being greeted or asked if I needed help until I got to the counter for my purchase. Seems like they only help people who look my moneybags vs a regular joe like me who actually has been purchasing stuff for years.
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May 2022 by Jia Song
Love shopping at Athleta, SA are friendly and attentive. The overall clothing style is more down to the earth. Will keep coming back. :)
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April 2022 by Haiyan Pang
Medium quality of sports wear but reasonable price
