-
September 2022 by Google user
This company is involved with scams.
-
March 2022 by Nichelle Baltzo
This company is involved with scams.
-
July 2019 by Kaylee P.
Kirk is AMAZING!!!!!!!! He stood by my side through the entire home loan process and we are now homeowners! Kirk and his team made our dreams come true! I honestly can't say enough good things about American Pacific Mortgage. They have gained a lifelong customer. Kirk was extremely responsive from day one with any questions or concerns I had. We spoke every single day. I felt as though I was his only client. His knowledge of the mortgage process and his customer service is TOP notch. My husband and I had a few hoops to jump through, but Kirk helped us out every step of the way. Kirk is my guy and I am so grateful for him and all that he has done.
-
May 2018 by Michaela L.
My husband and were first time home buyers and Madeline Pelluer was our loan officer. Her and her team worked extra hard and countless hours to make sure our loan went perfectly. Thankful that Madeline was able to get us through with the down payment assistance program.
-
April 2018 by Zach H.
Terrible experience working with Daniel Mery, who is representing the buyers of our home in Renton. An issue was found with their client's finances (it happens) and we were notified 2 days before close, after falling off the grid, when they had known about the issue for nearly a week. At that point our entire lives were already in a uhaul ready to move out of state. Communication since this discovery has been slim to none- have our calls sent to voicemail, and finally contacting us conveniently at or near 5pm when everything has shut down for the day. Daniel has bold face lied to us about the status of our buyers loan, telling us 3 days ago that everything had been cleared and the loan has been approved, with a close date of Friday (today). The closing documents would come that night or the next day. We're now at Friday and just being told their loan has not been finalized and we will not close today. Due to the misinformation, we've been living on a mattress on the floor, paying for all of our things to be in a U-Haul for no reason. At this point we are on day 40, for a deal that required no inspection and the appraisal was smooth. And we're now at risk of not closing for another 10 days (what?!?) if they don't get loan approval today and the Closing Documents ordered. Daniel's misinformation and lies will end up costing us thousands, will likely cost us our new home out of state, and will have given their clients a world of headache and huge waste of their time. If you ever have buyers working with Daniel, steer clear. And if you're ever looking to buy, do yourselves a favor and look elsewhere for your loan.
-
January 2018 by Martin Craven
I used American Pacific to move to Maui and was very pleased with my move. The crew arrived on time and was very quick and courteous. My items arrived in Kahului and the agent here for delivery was great! Overall I would highly recommend this team as everyone involved was very professional and kind. They did a wonderful job with my move.
-
January 2018 by Eugene A.
I worked with Mark Swerland and couldn't be happier. My loan was small and it took months to close ( nothing to do with the loan), but Mark stayed with me as the process drug on. Mark was great even though my loan has to be the most work for the smallest loan he's done in years. I will definitely bring him my next easy one as he deserves it. I would recommend Mark to anyone needing a mortgage.
