Alto Pharmacy is known for its excellent customer service and easy-to-use app. Customers appreciate the pharmacy's responsiveness, often receiving quick help when they need medications urgently. The delivery service is consistently on-time, with many praising the promptness and communication regarding delivery schedules. While some specialty medications, like ADHD medicine, may require advance orders, the staff works diligently to accommodate patients' needs, even switching medications to match prices. Alto Pharmacy has made a positive impression on new customers, especially those relocating, by providing support during their transition. Overall, customers feel satisfied with their experiences and are happy to continue using Alto Pharmacy for their medication needs, often noting the friendly and efficient service.
Delivery was on time. Driver was courteous and friendly and gracious. Great service Driver went above and beyond
February 2024
I recently shop with Alto Pharmacy for specialty drug, their initial quote was higher but they work with me get the price match, even switching out with different brand medicine. I am happy with their customer care team.
November 2023
Their app is so easy to use and their customer service is the best quality. They’re very quick to respond to messages and have helped me out when I’ve run short on medication at very short notice. Every delivery has been handled perfectly and on-time. Can’t rate them highly enough!