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January 2024 by Dewanand Karan
Cold and rude like a zoo full of primates. Shayla... should learn a little humality and passion for serving customers. I held back, thinking it was me... but she had the same vile attitude with an elder white man. She is such a rude and childish person. Thank God for the actual pharmacist that explained in detail. My concerns and question. She was also so gracious with the other gentleman. This was our first interaction with Walgreens with the new insurance plan. I AM NOT GOING BACK....!!!!
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October 2023 by Richard Schurter
Still haven’t gotten a simple (normally OTC) prescription filled after over a month. Told to come back in a few days multiple times.
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September 2023 by Hunter F.
Incompetent to say the least. I have used this pharmacy since I moved to Battle Ground last year. I've always found Walgreens to be convenient in the past, and have never had issues getting my prescriptions. That all changed with this location. I'm a type 1 diabetic, and need my insulin to survive. Every time I have tried to refill my prescriptions the last 4 months, there has been an issue. I typically just use the app to order, but I ordered in person the last time (to ensure a smooth order) and was told it would be ready the next day. After a week, it is still not filled. I have been sitting on hold trying to speak with a staff member for the last 45 minutes and will be out of insulin soon. Not only does this location not follow through on what they say, but they put the patients dependent on their refills in danger. I highly recommend not using this pharmacy location for you own health and safety.
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August 2023 by Happy C.
The staffing level is unacceptable. The line is usually 15 people deep. They do not answer phone calls. My auto refills have disappeared. The drive thru is closed. It is not the clerks fault. Totally management issues. Bye bye.
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June 2023 by Hayley O.
The lady at the front dest on Monday was a complete brat and had the audacity to yell at my grandfather to get out for asking why he was put on hold for an hour and his wife on hold for another 30 minutes in two separate phone calls. He was getting 1 6 pill prescription. The rude customer service is not needed and needs to be fired.
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January 2023 by Susan O.
Once again Walgreens Battle Ground has proven it is the WORST drug store in the states of Washington and Oregon. I only have one prescription left here. (I was able to move all the others to a much better pharmacy.) I called and spoke with a pharmacy tech (live person) to get the last refill of a prescription and was told it would be ready the next day. I just went to pick it up at the drive thru window at 3:30 pm and there was a sign saying that the drive thru was closed and you had to go into the store. Right behind me were two more cars. So I parked and went to the indoor pharmacy windows only to find a line of more than 8 people winding back into the isles. I don't have a half hour to stand in line because, once again, this store doesn't have the personnel to run as a business. Thankfully, this is the last time I will ever have to go there! Walmart now has 2 drive up pharmacy windows and I have never had a problem with them EVER!
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July 2022 by Google user
Got there right before closing and got stuck behind a car. Pulled up a few minutes after 7 and they flat ignored me. I was trying to get my sons albuterol for his RSV. So frustrating. They could have at least acknowledged me
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April 2022 by Bon Habitat
Got there right before closing and got stuck behind a car. Pulled up a few minutes after 7 and they flat ignored me. I was trying to get my sons albuterol for his RSV. So frustrating. They could have at least acknowledged me
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April 2022 by Kristal Drake
My gentleman at the counter helped me immensely this morning. He thoroughly read the notes before trying to assist me. It’s really not that common and I really appreciate the effort that he went through.
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April 2022 by Scott
Horrible hours
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April 2022 by Emma T.
Walgreens in Battleground has been my go-to pharmacy since I moved out here. When Covid first hit, they were struggling and it left me frustrated, due to not being able to get my meds (short staffed - backed up). Understandable though! :)Since then, they have really gotten their act together. It's been super easy and quick going there. The pharmacy tech Chris is usually the one at the window, and he remembers my last name - I get meds once a month.He has made it very simple for me to just quickly grab my meds and go. Props to him.Keep up the good work!
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February 2022 by Sean N.
Have ended up transferring my prescriptions to Walmart as either the hours of this location are very limited, they even close for lunch, or open late, or don't have staff available, or don't have my medications, or seem to always be waiting on something form my doctor. Never an issue with Walmart which has long hours, full staff, and seems to be cheaper too.I also used to have my photos done here, but they seem to have hired some new "woke" photo staff that if you send a print order that is against their political views, they won't print. Nothing obscene, just displaying a more conservative view. Guess Walmart gets my money there also.
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October 2021 by Jeff P.
Why doesn't Walgreens just close this store? They provide crap service to their customers. Pharmacy is a dumpster fire. Closed today as the pharmacist is having a baby. No backup pharmacist? Several weeks ago they were closed on a Saturday . I have stood in line and waited at the drive through for over 30 minutes , numerous times. Seems to be little to no management involvement either. The store manager MUST be fired.
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April 2021 by Karen E
Nice staff. Very skilled at giving immunization shots. I shall return in the future!
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January 2020 by Jenny W.
I want to thank Kat at Walgreens for helping me with skincare decisions. She definitely knows the different products lines down to the ingredients! That's pretty mind blowing, let alone EXTREMELY helpful! Kat is truly an asset and was able to navigate me through the store to other items I needed...an added bonus!! What outstanding customer service. This Walgreen's does it right. I highly recommend making this a store to visit.
