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“The staff here are the best! ?? The guy name Bryce was very helpful and understanding. He also was very kind and respectful. His customer service is top tier He helped me and my brothers get a storage to with no hassle or up sale prices. He was honest, he also gave me and my brother’s promos discounts for the storage unit we got and saved us a lot of money. I want to thank you Bryce (sorry if I misspelled your name) you are awesome man?? I highly would recommend friends and family to your business for sure.”
10AM - 6PM
8006 NE 72nd Ave, Vancouver
Truck Rentals
“Cara was very clear about the explanation about the rates and the benefits of renting a space with them! He gave us a very good price and was very kind. I definitely recommend the place and I recommend Cara!”
“We rented a 20 foot truck with lift gate to move two sets of household appliances. Cameron Chan, Senior Account Specialist at the Vancouver, WA location went above and beyond to quickly ensure that we were able to get the truck we needed to rent, and to make certain to clearly explain the details necessary for the safe operation of the lift gate and use of the truck. Thank you Enterprise and Cameron Chan.”
9:30AM - 4:30PM
7555 S Union Ridge Pkwy, Ridgefield
Truck Rentals
“The woman who helped us was extremely friendly and accommodating. Her level of customer service was totally above and beyond, so much so that I almost felt like crying tears of relief. She made our long-distance move incredibly less stressful, and I can't say how much I appreciated her assistance/kindness. Others in customer service would be wise to follow her example! 5 stars!”
“Probably the best and friendliest customer service I’ve ever had for U-Haul! The two gals there were so nice and on top of it. They called the day before to confirm unlike any other time I’ve rented from U-Haul. She even pulled the truck up front within the first 3 minutes of getting there, so I was in and out fast! Couldn’t have been more satisfied”
“I recently had to rent a 12’ truck to finish up a move and couldn’t be happier with this location. Penske is a few dollars more than the competition, but it’s always worth it in the end when you have a safe vehicle and clear contract.This location is by far the best that I’ve come across: Renzo, Beatrice and Angel are absolutely wonderful. They’re kind, thoughtful and make sure that you’re taken care of. Thank you so much!”
7AM - 7PM
2456 NE Andresen Rd, Vancouver
Truck Rentals
“It's a U-Haul store. It's also the the fastest one I e ever been to. If youre looking for a trailer this is pretty much the go to one that is going to have it. Friendly staff, in and out ,(my experience), and easy street access”
“I have not had a bad experience yet at this location. Every employee is helpful and genuinely nice. I appreciate them all, and think they deserve a pizza party or something :)
Please thank them all for there hard work and positive attitude.”
“When I rented a trailer, my car's transmission went out in the parking lot. They helped me get it to the mechanic, and when that was not practical to fix, helped me get another car. All with kindness and a positive attitude. You ROCK!”
“Everything was seamless. Truck was in good shape, available at my scheduled pickup time, staff were friendly and helpful, check in/out process was simple and I was on the road in no time. Can't beat U-haul's pricing either”
“Sean and Alex were extremely helpful. I accidentally locked the keys in the van and Sean drove to the andreson location to get a spare. Taking the time to do that really shows exemplary customer service and I appreciated all the support they gave. I don’t write reviews very often but I have to share how helpful they were to me after making an expensive mistake and saving me time and money.”
“I've used this location to pickup and drop off one-way U-Hauls several times in the last 2 years. While it seems that when you're in a pinch to move, and corporate rates fluctuate (some times wildly), the staff here is pretty helpful. We were able to find a cheaper moving truck somewhere else, but it's not as nice or well taken care of. When I came back to get an additional trailer (not all of our stuff fit in the big moving truck), we realized that the van we would pull it with didn't have trailer light hook-ups. Sure, now we'd have to have that installation done while I waited, but Justin and his crew jumped to it and got it done much faster than expected. Ashley is doing a great job with her staff and her store. If you need help with an order, or something isn't right, Ashley is your gal. There's even a miniature waiting room to write a review from so you aren't having to stand around while your moving day can proceed!”
“I’ve been to a few of these places and this one is the best so far, but true, it seems a bit disorganized, both in the parking lot and inside. Is it supposed to be this way? Kind of random?
Anyway, pleasant enough. Took care of business. I got what I needed. Both visits.
I would have loved a real option to sit down and wait other than that ridiculous child’s chair in the corner.
I suppose that’s my main gripe, there seems not one iota of thought given to the customer experience. Bare bones all the way.
Give an old man a place to rest his weary bones.”
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“I have been to this location for uhaul items twice now. I've always called ahead for avalibity, they have always had it in stock. The man behind the counter (receipt has name Brownant) has always been extremely helpful and friendly. I have a uhaul location closer to me, but I always choose this location because of my positive experiences at this location. A huge thank you to all of you at this location.”