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September 2023 by Genesis Blevins
Amazing people work here. Fast response and very nice. Amazing company.
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May 2023 by Lucia Rojas
We rented for almost 11 years from PSPM. My family and I are grateful for all of these years….taking with us great memories living here since the birth of our child.Anytime a repair was needed PSPM took care of it in a timely manner.Great community! Great neighborhood!Thank you PSPM
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May 2023 by marilyn Wallace
Puget Sound Property Management has been super great to me as a tenant of theirs for almost 8 years. Very responsive, understanding, and fair. I highly recommend them!!
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March 2023 by Shabnam Sedghighadikalaee
Highly recommended
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March 2022 by Missy Bandy
Rude, impersonal. She will make up conditions to screen people, that the property owner will contradict if he likes you. Yes, that happened.Doesn't follow up if she's not interested in you, regardless of whether or not you qualify. My denial came in an email with a blank form attachment, after days of negotiation, the email read simply "Have a nice day".
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March 2022 by Clarice Summers
I love living here, great apartment and location.
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March 2021 by Arihan Jalan
I've been a tenant at one of their managed properties- Casa Del Rey, for well over a year now. In all- my experience with both living there, and my interactions with Austin- the manager, have been nothing but extremely positive. They're extremely responsive, hands-on, and want to make sure you as a tenant are happy with your choice. Any issue I faced- they had it fixed the next day; both the management and the people they hired to deal with issues screamed attention to detail and care. I'm currently in the process of moving away due to personal reasons- but I feel lucky to have lived at a property managed by them and if you're considering living there- I can whole-heartedly recommend them and assure you that you will be in good hands!
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August 2020 by Carolyn M.
I have had such a wonderful experience with Heidi at PSPM. She has been flexible and responsive to all of my questions and concerns since the first time I expressed interest in renting one of the properties. I moved in right before lockdown went into effect. Heidi kept tabs on some basic repairs and upgrades to the space, making sure that they were all resolved as soon as the services became available. She is easy to reach via email and the app makes managing both payments and repair requests easy. It's clear that PSPM cares both about their properties and their tenants. I'm saddened to leave my space; it's been a wonderful experience, especially during such a stressful time for all of us. Thank you, Heidi!
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March 2020 by Antti Kettunen
Heidi and her troop managed my former rental property from early 2011 to mid 2018 when i sold it. Everything worked out fine, good quality tenants were usually found very quickly with most being long term occupants. Total vacancy time was around 1.85% distributed along those years. I had 0 issues with their management services and would recommend them as a good provider to anyone in their service area.
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March 2020 by Amy Wainio
PSPM handled my rental property with great care and professionalism and I look forward to working with the group again.
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March 2020 by Amy Anderson
Efficient. Honest. Fair. I have been a tenant for many years. In between renting from PSPM, I rented from a private owner and it was a nightmare. So nice to have the security renting from a great management company.
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March 2019 by Rahul Bhandarkar
We had a horrible experience dealing with them when we moved to BI. The owners are rude and unreasonable. The move-in and move-out experience was very frustrating. I would never deal with them again.
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March 2018 by Friendly Neighborhood Reviewer
The agent I spoke to was quite rude. Completely turned me off from working with this management group. At least until they hire more people friendly staff.
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February 2018 by Chris D.
We had our first good experience with Puget Sound Property Management when we rented a home on Bainbridge that they were managing. We were very impressed with their responsiveness in resolving a couple of issues with the rental house. So when we subsequently purchased a home on Bainbridge, we hired PSPM to look after our home when we were away. We were very pleased with the whole PSPM team. They are totally professional, very knowledgeable about area vendors, reliable, and a pleasure to work with. Highly recommend!
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August 2017 by Steven S.
Puget Sound Property Management was a really good experience for me. I've worked with other companies and this one was by far the best for me. There team is amazing, very informative, very patient and they worked at my needs. I will always recommend them. Thank you for everything Heidi!!!!
