“We recently switched to a mail order pharmacy to save money in January. This is a good plan until you're leaving town and your prescriptions haven't arrived like promised. Thank goodness for Brian at Rite Aid. He sat on hold with our insurance company while an override was authorized and filled our very important prescription. Makes me reconsider saving those few dollars and choosing to shop local instead!”
“Kelly working 4/7/24 an after dinner shift on Sunday was the most helpful employee I've encountered in a very long time and should be promoted. He helped me find a hard to find item but he didn't get much help from the Walgreens site he used with no aisle number it's not helpful. He had lots to do restocking, cashier, helping customers doing it all. an elderly women with the rest of her bill before I had my own wallet out. When I asked if I could reimburse him he said it's again store policy.”