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July 2023 by Panagiotis Dimitropoulos
Great product and the best customer support from the Queen
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October 2021 by SS
Good products backed by terrible service. Sadly, the owner hasn’t a clue how to admit and rectify errors. Plus, he is incredibly focused on one thing: himself, and not his customers’ satisfaction.I regret recommending this brand for so long.Do yourself a favor and spend your money elsewhere. I sure am.EDIT: big improvements since I wrote this! Service is now excellent.
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March 2021 by Lowell Bryant
The Bottlehead team were very accommodating and friendly when I visited during an open-house, and even when I came on my own to compare different amps. Their listening room sounds so close to listening live, as only high-end vacuum tube gear can deliver. After the pandemic, I hope to visit again. :)
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August 2019 by SR
Good products backed by terrible service. Sadly, the owner hasn’t a clue how to admit and rectify errors. Plus, he is incredibly focused on one thing: himself, and not his customers’ satisfaction. I regret recommending this brand for so long.Do yourself a favor and spend your money elsewhere. I sure am.
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May 2019 by Surge
Good products backed by terrible service. Sadly, the owner hasn't a clue how to admit and rectify errors. Plus, he is incredibly focused on one thing: himself, and not his customers' satisfaction.
