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July 2023 by Ryan T.
The pharmacy is so above and beyond. If I were you I'd go through them. They take care of their people. Thank you for everything Rite Aid!
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March 2023 by Becky A.
The 5 star review is for Ruby who works in the Pharmacy. I'm pretty new to the area and have several new prescriptions. As with new prescriptions, it can sometimes be an issue getting them filled. Ruby has always gone above and beyond to help me out! She is kind and patient and has never given an excuse as to why something "can't" be done but instead makes sure it "CAN" be done! She is truly an asset to Rite Aid! Thank you Ruby for all you've helped me with!! It is so appreciated
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November 2022 by Meek Meek R.
So rude I called to talk to a pharmacist because I need to transfer my son medication and the lady didn't even wait until I respond but can you hold and put me on hold. Why people are so rude.
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August 2021 by Lisa T.
I avoid shopping at this rite aid if possible. I don't drive so sometimes I have not had any other options. I agree with most of the reviews. The staff has always been extremely offensive and rude. I won't even ask for help because I know exactly how I will be treated if I do. They will act like I'm bothering them and then they will try and make me feel stupid. Auburn is well known for its high homeless population and I know the store has to deal with alot of shoplifters but not everyone is in there trying to steal! Stop following me around every time I come in to grab a couple of things!! It's very offensive to me! I have lived here in Auburn for 14 years and have been a customer a long time at your over priced store and never have stolen anything in my life. Please quit treating me and my friends and family like criminals for no reason at all.
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September 2020 by Noneya B.
This is the unfortunately the worst place to have your prescriptions filled... It takes forever!!! No matter how many people in line there is only one person to help. It's already sketchy as is with the type of individuals hanging around outside but then inside you feel like you could be attacked or see some sort of drama... I pay in advance to get outta there but it's not helpful and with no drive through and it is always a crazy wait.
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July 2020 by Harry Pyles
all employed there r great people Sally Carrie angel Jen Chrissy Shane I shop there an I have for awhile Harry A k a Cowboy.
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March 2020 by Hector Miranda
Just stopped by to do some shopping and a guy outside asked me for $5. I told him I didn’t have cash and that I could buy hime some food. He followed me inside and he was told to leave for loitering. I then said “okay, what do you want to eat, I will buy it for you”. The manager, Jennifer, immediately responded to me in a disrespectful attitude and said that I could not buy him food. I don’t know what this homeless teen did for her to be so mad but it is downright disgusting that I was turned away from buying someone food and shopping for myself. All this for trying to do a good deed. Absolutely disgusted with the experience and customer service... especially coming from the manager.
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January 2020 by Roxie RoxAnne Mead Salter
Worst pharmacy ever, tell you your Prescriptions will be ready in 30 minutes50 minutes later still not done. It a wonder they are still in business, I wouldn’t send any worst enemy to this crappy pharmacy.
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January 2020 by Roxie RoxAnne Mead
Worst pharmacy ever, tell you your Prescriptions will be ready in 30 minutes50 minutes later still not done. It a wonder they are still in business, I wouldn’t send any worst enemy to this crappy pharmacy.
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December 2019 by Nathan Cadman
really really good beer and really nice employees even in da pharmacy
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April 2018 by Jenny L.
My god this is the worst place to fill your prescription at. The pharmacy technicians are horrible. I was a new patient and my dad goes here to get his medicine. When I told them I didn't have my insurance card and to look up my dad's since I'm under his insurance, they said it will be fine and they will let me know if anything comes up. I get a text saying it's ready for pick up and after waiting in line, I find out myself that I have to pay out of pocket AND they didn't even tell me that my dad's insurance card was "supposedly" expired even though he comes here on a weekly basis to pick up his medicine.... Customer service is horrible, communication is awful, and the pharmacy technicians are incompetent. This is the first and last time I'll ever come to Rite Aid.
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March 2017 by Mikhailo Zembytskyi
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October 2016 by murtadha jafaar abd alsahib
Bad customer service!!!!
