9AM - 5PM
206 A St SE, Auburn“I misplaced my card and came to this location which is my closest location. Let me start off by saying that Teresa who is at the front desk, was very welcoming and friendly. Not only that but she was very helpful, and super efficient! She made my day with how amazing she was. Very professional as well. Thank you!”
9AM - 5:30PM
1202 Outlet Collection Way Ste 107, Auburn“I am delighted to share my positive experience with Autumn Cruz. Her professionalism and expertise have greatly contributed to my financial success. Autumn patiently guided me through various banking products, ensuring I made informed decisions tailored to my needs. Autumn’s commitment to exceptional customer service was evident in every interaction. I appreciate her dedication to making my banking a seamless and enriching experience. I highly recommend Autumn for her expertise and outstanding service.Thanks Autumn!!”
“This is probably my favorite bank to go to. Because of the great customer service. Ashley Woodie the Branch Assistant Manager there runs everything so smooth. I feel the family atmosphere here unlike other banks that i feel like they care more about taking my money than me. It feels great knowing i can always rely on Alaska. I always recommend my buddies to this Alaska branch and they always tell me how glad they are for signing up with them. 10/10 would definitely recommend giving them a try.”
“I opened a check account at Timberland today. The service was excellent. Yesterday, I arrived at another bank at 4:15 pm & was told that I would have to make an appointment online. I arrived at Timberland at 4:30 & was still accommodated even though they closed at 5:00pm.”
9AM - 5PM
24 A St SE, Auburn“Except for them nudging you towards inside bank machine like you are some kind of idiot, I guess they are okay. A wee bit over -cheerful and helpful. Just be efficient, please.”
“Shaina helped me with notary services when the branch Manager atmy own bank across street(Wells Fargo) wouldnt give me 10 minutes to notarize. Because she wanted to leave ahead of traffic friday at 2:05 pm ...looks like im pullin a couple PMA accounts feom wells”
“The employees are very helpful. The manager (Thomas) and bank associate (Jasmine) did a great job to resolve my issue about an insurance claim check. That is exactly the help I'm looking for from the local branch.”
“I come here all the time. Everyone happily greets you. Tellers are kind and helpful. And usually there is no waiting. Wouldn't want it any other way. Keep up the good work.”
10AM - 6PM
1424 Outlet Collection Way Suite 200, Auburn“Kudos!I received great care for my banking needs during previous calls yes. But most recently Verity'sreassurance for my account was given by the Auburn branch employees.I was hesitant to ask for help. However Mo(the very kind and capable gentleman at the first desk on the right), manged the entire matter with grace and ease! Thats no simple task.My problemswere not only attended to but all questions answered as well. I credit him for the rise in my scores (...had to be the different avenues I wasnt even aware existed. There was hope after all. I had choices, options, and ideas to try.During my last trip to ask a follow- up question, Amy and "my two new friends" ☺️ were able to set me up with Financial Coaching. It's like I have a team working WITH me.Thought I should share the experience. Now someone else can make the better decision for themselves as well.Thanks Auburn!”
“I am a client of Bank of America. We have been in the USA for only 3 years and questions and problems often arise regarding the services of our bank account. And coming to your Bank in Auburn, I am always amazed by the attention, care, and high professionalism of Walter Chernenko. This is truly aerobatics, I have never seen such a combination of all qualities together before! This is a rare combination and deserves management's attention! Every time I come to your Bank, I personally look for Walter Chernenko! Thank you for your wonderful specialist! I also wanted to note today the professional and very polite service of Ivy Wan! It is a pleasure to be served by such specialists! Thank you to Bank America for the high service and skillful work with the staff! Sincerely Assyl Akimeyeva”
9AM - 5PM
401 15th St NE, Auburn“US Bank Branch has Good customer SERVICE..THEY Are KIND N PROFESSIONAL REPRENSENTATIVE HAPPY TO HELP MOST TIMES. THE LINE GOES FAST AND THEY ARE ALWAYS RESPECTFUL ? Thanks to US Bank for their continued Successful Services over the years.”
9AM - 5PM
2041 Auburn Way N, Auburn9AM - 5PM
1408 Lake Tapps Pkwy SE STE 101, Auburn“Only reason I’m writing this is because of the low reviews but I spoke with Rodrigo and he was very friendly easy and fast to work with. I asked lots of questions when applying for a credit card and opening a savings account but he didn’t seem frustrated by it which was nice. He gave me his card and encouraged me to make sure i understand everything. He was a good person and I look forward to coming back. Thank you Rodrigo.”
“Awesome service and awesome staff. Banking here is like banking with family. Always feel welcome and they always eager to assist with anything you need. Never have any issues. A+”