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June 2022 by Starfighter EQ
I have more than 11 yrs coming to this place, I had little issues but because it's close to home I wanted to keep having them my business. Not everyone is bad but what happened yesterday was horrible and rude.I went for covid test boxes at 8:20ich pm. When brought them to the pharmacy cashier with my insurance card on hand, she verified my information, then she said my insurance covers 2 more boxes and asked if I wanted them also, I said yes. Since they were on the side I took them, then she took 2 steps back and came said if I could come tomorrow instead. I asked what happened? She said they were closing , and I replied again what time you guys close? And she confirmed at 9pmShe already knew I needed them, mentioning my case when she was. Verifying my information and even offered 2 more boxes.. then she went back again and I guess was the pharmacist in turn and with an upset face he came with a rude way saying : "no, we wont help you, you need to come other day" and left. Me, with the need of the test I said to the lady that it was not even 8:30pm why they didn't want to process them and even she offered 2 boxes more , then she said after a while: it takes like 1 hr, it's like a prescription.She advised to call next day after 9am and confirmed that she will have them there when me or my husband were going next day. That they could prepare them when we called so when we arrive they will have them ready. So I did, called them at 10am as she said and was on hold for more than 20 mins and waiting but nothing happened, So I called my husband to do it instead and he called and waited for 45mins to be helped, finally spoke with a person with our information and the woman who answered said: no, that"s not true. You will need to come first and we will process it here fast when you arrived. Then my husband stated that we were told different a day before, that we were sent back and now she declined to help us and how she can confirm they will help us and process again making us wait more time..It was a horrible experience and rude way person in charge of afternoon talked to us.We are moving our services and business to another place they at least clear with communication since the beginning and nicer.
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May 2022 by Richard Pearson
The pharmacy is ran by clowns, incompetent individuals. When I have prescriptions filled and re-arrange my day to pick up, it’s never filled or ready at the time they specify. I’ve wasted numerous trips to this pharmacy, Calling ahead to ensure it’s ready for pick up. Only to be mislead. Nothing but excuses from the techs and pharmacist.
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January 2022 by Bob Goodman
The checkout lines at this particular Walgreens are ridiculous! There could be only a few people in front of you but it will still take 5+ minutes to get up to the counter due to price checks, disputed sale prices, Walgreens Reward iissues, or the non-multi tasking cashiers who need to "chit-chat" with the customer before completing the transaction. Although I dread going to this store, I find it necessary since I dont want to trek all the way down the hill to go to Rite-Aid.
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November 2021 by Darci Hall
Pharmacy is horrible. Never have staff, rude, extremely unhelpful, or willing to try. Argue with customers…recently had Dan hang up on me, so I was forced to go in. I’m not trying to get vitamins it’s anti rejection meds & insulin. This location is just HORRIBLE, never! Have I had such horrible service from a Walgreens pharmacy, been using other locations for years!!! Again lake tapps pharmacy location horrible.
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September 2021 by WildlyUnruly Adventures
Walk-in COVID19 appointments available. Call ahead to make sure they have the appropriate vaccine for 12 years old and up. Got us in and out quickly.
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August 2021 by Rebecca Williams-Bartella
Walk-in COVID19 appointments available. Call ahead to make sure they have the appropriate vaccine for 12 years old and up. Got us in and out quickly.
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April 2021 by Alex Smith
Great little store
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November 2017 by Andrea A
I love this store. Great service, you do have to wait for someone to unlock the bathroom if you need it, though. The store is organized, relaxing, with wide aisles, good selection, easy to spot sales, and short lines.
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May 2017 by stacy williams
There is 1 cashier that is horribly rude! I've complained twice about her and she still works there. Unfortunately I go to a different line if she is working. Older black woman...steer clear! Kathy in cosmetics is a doll though!
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January 2017 by John Killough
Bad service, unfriendly cashier. I would rather spend more money across that parking lot than go here again.