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June 2024 by Razia Collins
I will not return here. Shipped a package, needed a piece of tape to seal an 8 inch opening for a package that barely weighed a pound. Was charged $1.66 for a piece of tape. That’s not customer service, it’s ridiculousness!!!
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June 2024 by B
$3 to print a shipping label. $5 for a box. How is the shipping label worth more than half a box ? Besides the outrageous pricing, their service is awful, seems like everyone here hates their job. Better to do Amazon returns at Whole Foods or Kohl’s and any shipping with USPS or FedEx.
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May 2024 by Bob Novak
Rude! And lied to me. She said you need a label. I was told I didn't. Yes you need label. I didn't believe her so I opened my Amazon app and found the qr code. Will this work. Yes label. Well then don't lie to me and say I need to go home to my computer and print a label. Also bring your own packing tape. On the occasion you do need to bring a label they won't tape it on for you, unless you pay them a buck fifty. Terrible service..
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March 2024 by Jashan Grewal
Bad service,no one available fornotary
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November 2023 by todd
In & out fast
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November 2023 by Andriy Rzhiskiy
Sent a very important legal letter on October 5th Thursday to be delivered next day instead they delivered next week Tuesday, talked to the store manager about my refund $98 with absolutely no luck for any refund. Stay away, use FedEx or similar. Also the courier for UPS put a note i their database that stated “business was closed” that is why he/she couldn’t deliver but that is a lie because it’s a residential address not a business and we had door bell camera that did not see anyone delivering anything!
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October 2023 by Lea
Miss Daniel on duty 10/24/23, hung up on me when I asked her to have her manager call me. I had to call back and she said I got your name and number from the call. I said but you just hang up on me and didn’t tell me anything after my request for a manager!!!
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October 2023 by Shelley Propernick-Real Estate
The store is clean they had what I needed and there wasn't a very long line
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September 2023 by David Kim
Staff members are very nice, convenient location
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July 2023 by Tariq Syed
Not all UPS stores are the same with different policies. I had an Amazon return and the staff here rudely told me that they will charge $3.00 just to print a standard prepaid UPS label. I have been to the Puyallup UPS store many times and never once did they charge me to print a UPS label. It was quite clear from the rudeness in tone of the staff that they were probably overworked and underpaid or something because there was a long line and only one person was at the counter while three staff members were just idling and chatting.Avoid this UPS store.
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July 2023 by Michael Mattie
They rejected my Amazon return because I didn’t know I had to pack it. Luckily I had the box; however, despite the obvious misunderstanding, the owners wife REFUSED to give any tape to tape the box. I went to Windermere office right next door and the RECEPTIONIST, who I was giving NO business to, gracefully helped me so I didn’t have to buy tape from the USPS. What a greedy racket, having tape for sale and not providing A SINGLE piece for an Amazon return. I understand so much better knowing that the woman was part owner. Good luck with your tape profit margins!
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July 2023 by Michael M.
Make sure you bring your own tape because if you need even a small strip for your preboxed Amazon return, they will not provide tape OF ANY KIND AND SIZE. The woman at the register turns out to be part owner and that's why they want everyone to buy overpriced tape. Greedy and rude.
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April 2023 by Josh Clifton
The workers are always very helpful and nice. There is a long wait but its worth waiting in a longer line and getting stuff done correctly the first time
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October 2022 by CoryYoung Massage
The people are friendly, but they lose packages for days on end. Their staff is constantly turning over amd service is at a snails pace.
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October 2022 by Dana Ehret
Shoutout to employee #116817 (according to my receipt, I apologize I didn't get their name) but they were very patient and helpful in shipping our flowers next day air.
