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December 2023 by Allen G.
Disgruntled employee is chasing customers away. This is typical business in Auburn there is either no management or an unqualified manager.
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November 2023 by SR WA
Good job! Good experience
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July 2023 by ajaypal singh
Excellent service…van was so clean ..definitely recommend them to others
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May 2023 by Gail Lundsten
They had the truck ready to go and it even had some gas in it.
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May 2023 by Craig Anderson
The storage unit was clean, large and dry. Only one thing could have made it better. The largest cart to haul very large items has a defective wheel, making it very difficult to use. We tried it once, but gave up after that first time.
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April 2023 by Aziz Ahmadi
The best service ever
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January 2023 by Ilaisa Vi
Good service and friendly staff
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June 2022 by Andrew D.
I made a reservation via phone over a month prior to my move date, they gave me a price and pickup date. They said that if I used the round trip fleet instead of the one way fleet that i would be guarenteed a truck. They told me I would be contacted the week of the pickup the location of the truck I was getting. The day before I was supposed to pick up the truck I CONTACTED THEM and was told there would be no truck. There were none available in the state. So the day before my move I am told that my reservation is canceled. I had to scramble around and find another truck company last minute and pay triple. Ps.. the second moving company said that Uhaul customers had been calling all week saying their reservations had been canceled. If your going to make reservations make sure you have the equipment to support it. I was lucky to find another truck at short notice. Thanks for screwing me U-haul
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November 2021 by Paco Gonzalez
They usually always seem to have what you need for any most hauling, trailering or moving needs!!! Seem to be very professional tho customer service could be worked on it...
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March 2021 by Violet Fitzpatrick
Helpful and clean
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November 2020 by Hal Hellmann
Had a great deal on 3 months of storage
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July 2019 by Cristal Duarte
Worst place ever and nasty guy who doesn't have education THIEVES !!!
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July 2018 by John K.
We ha e been using this location for a number of years so I'm a little surprised that I have e to leave this review. We have normally been happy with the type of service. My siblings and I moved my mom out of her apartment the last few days and have been back and forth to this location for our storage units. We knew that it was going to be a late night so my mother went to the front office to gain after hours access, which was granted. We had to be here by 10pm. Well as it sits. It's now 925pm we have been here for a long while now. Our card was denied access. We have call the general manager multiple times with no answer and no call back. Now we have a truck load of stuff in our U-Haul and have to keep the truck for an additional night. All because the general manager James Meneghini won't answer his phone or give a call back. I can't tell you how frustrated my mother is. It's beyond words at this point since we have been more than just inconvenienced. Sorry I had to post this review, but I think others should know
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February 2018 by Raphael Dayrit
Created a last minute reservation for a tow dolly and Patrina was able to provide me with great customer service. Everything went perfect, and I'll definitely come back again. Thank you Patrina!
