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July 2024 by Kaitlin Royal
I recently bought a Toyota RAV4 from Sound Auto Land in Auburn, and I couldn’t be happier with the experience! From the moment I walked in, the team treated me like family. They were incredibly polite and professional, ensuring I felt valued and respected throughout the entire process.
What truly sets them apart is their dedication to customer satisfaction. If you’re looking for a dealership that goes above and beyond, this is the place to go. I highly recommend them to anyone in need of a car. Thank you for the outstanding service and for making my car-buying experience so wonderful!
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June 2024 by Sheree Blevins
Bought a nice van from them. Great customer service an very good transaction! Thanks again John we love our van !
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June 2024 by Hailey Jones
I have bought 2 cars from them. They give you a great deal and will make sure you are happy and have a great used car. The family that owns it also runs it. They are good and TRUSTWORTHY people.
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May 2024 by Chrdylgisamy Bb
They sold me a car that rains more inside than outside and the mechanic said it's normal and he treated me like a stupid friend. The guy told me if you get a defect in a week, let me know and we'll do something. He told them everything and they got upset. Besides, it hasn't been a month and it already appeared that I should check the engine. It's my first and last time buying there. Unfortunately, we had to buy this car in an emergency and it turned out worse than disgusting place. I don't recommend it.
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February 2024 by Chris Cantellay
John Nalivayd was awesome we just got a 2008 ford f150 and two years ago we got a 2006 cadillac from them.
He was great and respectful and friendly.
The great place to go to get a vehicle at.
They fix things and fill up your vehicle before you take it off the property when you them up front.
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February 2024 by Dakota Ernst
I came prepared, knew exactly what I was looking for and exactly what I wanted to drive. John was super efficient with regards to communication, he gave me the carfax immediately so that I was aware of all the prior service records and accident!! I didn't feel pressured at all! John took the time to get all of the paperwork together so that when I came in to purchase, it was ready! Valentina finished off my purchase and was so patient when the bank tried to flag my card and we needed to call and get it sorted! Smoothest car purchase I've ever had! Thank you!!
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January 2024 by Stephanie Alopha
They sold me a bad car . How you gonna sell something as it is and don’t make sure it’s in good condition and then had the mind to sell it for 7000 I got a car from them only for 3 months now and not once in those 3 months that I didn’t have a problem with the car and at this point the car is no longer driving .I’m so so upset with myself for going to them with my business. I won’t not recommend this dealership to anyone take your money somewhere else.
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December 2023 by Marty Griggs
Friendly staff
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December 2023 by Max Mamo
I went in not knowing exactly what vehicle I wanted but we looked at my budget and needs and they quickly got me into a car that suited me. John was helpful in figuring out financing and I was able to drive away in a brand new (to me) car the same day. Thank you for a quick and easy car dealership experience!
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October 2023 by Jay Jordan
Shady lemon lot, these Eastern Europeans will sell you a lemon and act like nothing happened. A while back they sold my cousin a car and a few weeks later the check engine light came on and never went off they tried to play stupid like they had no idea. BEWARE
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July 2023 by Desiree Noel
I asked if they do trades and their response was "not right now we are full" as if it wouldn't be the same amount of cars, and they only have like 5 cars for sale...
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January 2023 by Un T
We bought the car half a year ago at a great price, there was a problem with the sensor, everything was fixed quickly and at our own expense. I recommend!
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January 2023 by Gulam Choudhury
Talked to Ivan about possible trade in a car.He said to come down as he needs to see my current car to estimate value of trade in.I drove there all the way at 5 pm. Lady in the office said she doesn't know who is Ivan and they don't do trade in or hardy do it. Very poor customer service. You just lost a customer.
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January 2023 by Venka Frankov
I bought a BMW a year ago, I am very pleased with everything, there are no problems. They did a full service before the sale which saved me a lot of money. My mechanic confirmed this to me.
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July 2022 by G. Hamza Choudhury
Talked to Ivan about possible trade in a car.He said to come down as he needs to see my current car to estimate value of trade in.I drove there all the way at 5 pm. Lady in the office said she doesn't know who is Ivan and they don't do trade in or hardy do it. Very poor customer service. You just lost a customer.
