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December 2023 by Zain Aijaz
Lucan and naiomi showed some of the best customer service we’ve received in years. Thank you
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November 2023 by Mark Bodine
Not a big shoe guy, but I can tell you this. They are helpful nice and the shoes are so comfortable to wear. They last me 5years. Live this place. Great for the family.
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November 2023 by Dirk Klein
Didn't have my size 15EEE
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August 2023 by Deanna
Lukan was super helpful, finding my Dad the perfect shoes. We're quite happy?Serenity was also super helpful, getting me Lukan's name when I forgot to ask while we were still there?
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July 2023 by MICHELE W
My return went very well. I would recommend to family and friends.
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May 2023 by Brian Howells
Says they're open.. it's 10:45, and not open..
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April 2023 by Catie
Customer service was amazing. Kathy was very helpful and with her assistance my husband was able to receive a considerable discount on his purchase. Kathy was diligent in asking where he was employed and informed us that there was a discount available from his company of employment. This is above and beyond the general expectation and is deeply appreciated. The rest of the staff was also friendly and helpful, and the store was clean and well organized.
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January 2023 by Walter Pino
The lady there, with the glasses, she was so kind! And she had the best customer service ever even though I came in there a little grumpy.
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December 2022 by Ranmayu
I bought these shoes for work and they broke after only wearing them for a few months, I tried to return them and the manager told me that their shoes are only good for 6 months! If their quality of their product are only good for 6 months then they should advertise them as such! Super disappointing with Sketchers and can’t believe they have such low standard of quality! The manager’s attitude was horrible also and as if we shouldn’t be expecting their shoes to last longer than 6 months!
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October 2022 by celia martinez
The worst experience with that place if you are Latino be careful to go there , there is a old lady on glasses working there super RACIST . Her actitud is like I don like Latinos . Her service was rude and she were so nice with other people (Americans) .we asked for my husband restaurant discount and she faking looking the book to the end said : NO discount .plus her actitud. So this store was my favorite until you guys hiring this old lady in glasses very RACIST . So I’m never back again
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August 2022 by James Finkley
Last weekend we had walked into the store. I walked towards the mens shoes my wife walked towards the womens. After about 5 minutes turned around and my wife was right there. I asked if she found anything to which she replied the store employee yelled at her? I asked what, why and she said the guy was unhappy because she had placed the shoe back on the shelf the wrong way! Well this was not going work for me so I took her over to the area she was looking and asked her to look at the shoes she wanted ( at this point we are right next to the employee that was rude to her). She replied that she just didn’t want to spend her money in that store and wanted to go. Just about that moment the employee looked at me like nothing had happened and asked if there was anything he could do? My response was rude in reply and asked why he had yelled at my wife? He replied that he did not yell at her and that he and expressed his frustration as he walked away ( problem is he was standing in the same place as he had when he yelled at her). So I set him straight that if he had problems with customers he needed to express that behind the walls to his co workers and not to the customers!!!!!!! That being said we will not go to their store again or shop for their shoes!!!! Be aware if your going to this store.
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June 2022 by Jeho Phat
Very expensive compared to online prices on skechers and stores aroundWashington. It was ok the clearance area was messy with boxes andtried on shoes here n there. But I did get some shoes for 30$ for mykid
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April 2022 by Rod Tinsley
The lady was super helpful my new shoe store
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March 2022 by William Nelson
Great place and great service. Nice clean store with great looking counter girls.... I mean ladies!
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February 2022 by Ana McLean
I am on my feet all day long- so I have to have comfortable shoes, but get tired of wearing sneakers all the time. Skechers factory outlet has boots, sandals, and flats in addition to sneakers. I found the most comfortable and cute boots ever! The staff were so helpful, professional, knowledgeable and patient as I tried on about 20 different pairs of shoes.
