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March 2024 by Ricky Plucar
***UPDATE*** 03/13/24**I spoke with Brandon at Redhead and they finally refunded my full core credit. They admitted to a major breakdown in communication combined with a potential quality control training opportunity with customer returned cores that may have been identified. I raised my review from 1 star to a 2 star rating. Although I'm glad they owned up to their mistake, it was still very frustrating to have my unit fail within the first few months and the extent I had to go to sort things out. **Do not go off their previous reputation. Quality appears to have severely gone downhill and so has customer service. Will find anything to blame on your vehicle that caused their unit to fail. On my second unit in less than 6 months and I have no doubt this one will fail as well. Company will blame aftermarket steering shafts and anything they can find for why their unit fails rather than owning up to poor quality. I will never buy another gearbox from this company again.
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January 2024 by Lynn Miller
The quality of the rebuilt steering gear I received for my 1986 GMC K2500 is above and beyond top notch quality. I am in the auto repair industry and see a lot of poor workmanship. Red head steering gear quality is some of the best out there. Customer service is the best. My truck now drives better than it Ever has and I've owned it over 25yrs. I Highly recommend their products!
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January 2024 by Roger P.
Cannot recommend Red-Head Steering gearbox. After hearing good about them, I decided it was probably worth paying extra for a high quality gearbox. I have not found it so. Their communication was ok, but in the end, I was left accepting the fact that I'd paid a high dollar amount for a gearbox that has only minimally helped with loose steering. This was even after replacing many other parts that involved the steering. They sent me a replacement but didn't pay costs to put the replacement on. Lots of hassles. Not worth it. I would try other less pricey gearboxes in the future.
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December 2023 by Ryan Pierson
Do not buy the Redhead steering box. I have gone through 2 of them now and the one I have currently on they won't warranty as I have had it on for 14 months.I have factory size wheels, never off road and Maybe 10000 kms on it at the most.They do not stand behind their so called superior product. Don't waste your money.
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November 2023 by Linda Peters
Purchased a steering box for 1978 Ford F-250 4x4 was shipped quick and my core refund was immediately refunded! Steering is great! I think I am glad I purchased and OEM remanufactured box Rather then s new Chinese look s like! 5 Stars
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September 2023 by Joseph Cole
Installed a Red Head in the old 2001 Dodge Ram, and to say I'm impressed is a gross understatement! This thing has completely eliminated the sloppy Dodge steering, and the old girl now has tight steering like a performance vehicle. A truly remarkable difference! I absolutely recommend this product. Worth every penny!!!
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September 2023 by Shannon Sears
Just installed a steering gear box in my 05 TJ. What an amazing difference. Was the last piece of the puzzle after a current Lync and steering shaft install. Wheel has no slop and jeep is fun to drive again. Super fast shipping and great customer service too.
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July 2023 by Fernando Gonzalez
Redhead steering box stay away 1 year and 2 months of use start leakingDo your self a favor buy original ford or Chevy but this oneCustomer service is horrible
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July 2023 by Ahmad Alozn
I emailed RedHead inquirying to make sure I pick the right product to be shipped to me in Dubai, and Christina Elliott picked my email. She is wonderful, attentive, professional, and extremely sweet! She helped me picking the right product for my truck to every last detail, sorted out troubles with payment, and the product was on track for international shipment immediately. Christina is a true asset to your business! I wish I've met a Christina in every auto part I've been dealing with in the last 6 months sorting out my beast 2500 Suburban lift ?
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July 2023 by Ed RC
Just installed my new box and sent back the core. I did not receive my full credit for the core. it was working when I pulled it out of the truck but had play and now they are saying it is not rebuildable. Buyer beware or just know that they can keep your core money and not really have a good excuse. Careful with this shady practice.
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July 2023 by Wyatt Gil
Should have went with Mopar or possibly Blue Top. Steering gear shaft internal to Saginaw box has excessive play. Customer service has been non-existent with this company. Wanted to like this company, but horrible experience. No trips or anything put on vehicle yet….no wear from me. Would consider updating review if situation rectified.
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July 2023 by Andrew Grosso
Just had a steering gear box replaced with a Red Head unit. Fit perfectly. Very happy that my 53 year old car has tight steering and road feel again.
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April 2023 by Carey P
Just installed a Red-Head box (3-turn) in my 2001 Jeep TJ and wow what an improvement! Old one had 114k mi on it.Now no more slop in steering or road wondering. Steering is tight and drives straight with 35" tires using one finger. Even the steering wheel is centered on first try. Before, it was almost impossible to line up the wheel without going back and forth adjusting draglink.Highly recommend if you need a well built box of exact same dimensions as OEM unit.Recommend getting the prepaid return label and just use a FedEx drop-off.
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April 2023 by William Reeder
Amazing! Their website makes finding the right part the first time seamless and painless, e-mail contact was direct and fast to respond, shipping was amazingly fast and i asked them to send me maybe 1 sticker, they sent 3! Not to mention the drop in install, took me maybe 15 minutes! Love this company and will definitely be ordering from them again for my bronco in a few weeks!!! 1000/10 Highly recommend this company for your steering gear needs.
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March 2023 by Shane Stokka
Staff and customers service are excellent!! Highly recommended!! If you need any steering repair this is the place to go to get the best parts!!
