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“Taryn was AMAZING!!!! We initially came in to add a line, but Taryn was so helpful, she ended up finding us discounts and promos! We bundled so much we didn’t even know we could! We’re now saving hundreds of dollars.
Taryn was incredibly knowledgeable, kind, and professional. If I have any Verizon needs, I’m going to her!”
“I have been with MetroPCS for 17 years since they first open in 2007 I have never had a problem they worked with me they fixed every issue good people good company”
“Mayra helped me so much, we actually went to a different location and the girl had no idea what she was doing we called this location and Mayra was able to help us over the phone with everything.She's amazing.”
“Oscar is THE MAN! I switched from PCS a year ago. Got talked into a cellphone by Xfinity. XFINITY IS A TOTAL RIPOFF. They charged $85 for one month because I was on a limited plan. THE CHARGED $15 FOR ONE GIG OF DATA. If you need more data, PCS charges 2 GIGS FOR $5!PCS is the best deal you'll find!Thanks Oscar!”
“I have had some issues with my phone for awhile but haven't been able to receive calls or texts on it for 3 days and no one could figure out why. My husband and I were ready to switch to another service provider today after dealing with multiple calls to online help and visits to another local store with no answers. I decided to try one more time and am so glad that I did! I walked in to the Auburn store and was helped by Devin and Elijah and they saved the day! Superior customer service and very knowledgeable. Willing to take the time and try everything they could to figure out my phone issues. I will always go back to Auburn now! Beyond thankful for their honesty and experience.”
“Nghi Le spent nearly 2 hours with us this afternoon trying to add my sister to our family plan and get her off her other carrier. There were many steps and it was frustrating working with the other carrier, but he was creative and resourceful and very very patient. He stayed half an hour after the store closed to finish with us. I am so grateful!”
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“Jacob (from Verizon at Auburn Outlet Mall) has the best customer service I’ve ever had from any of the Verizon store employees or online representatives, or anywhere else. He was knowledgeable, helpful and fair. I appreciate the unsurpassed service He provided. You don’t find genuine people much anymore and Jacob was. I will tell everyone I know to work directly with him!”