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February 2024 by Christina Oman
I went to the mall today. Purchased some items. I just wanted to say the customer service was excellent! The SA was very helpful and professional. Just as good as the Luis vuitton store. Went to Coach afterwards and their customer service was none. Hats off to Michael Kors. Will definitely be back.
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December 2023 by Dennis Coates
Simply put, this place is amazing. The store was well stocked and neat. There was plenty of staff on hand to help all the Black Friday (weekend) shoppers and to keep the displays organized. The staff were all helpful, but not pushy or annoying.One young lady in particular (I will call her Goldie because she was wearing a gold shirt on Saturday and a gold dress on Sunday) stands out. I believe she was the manager. I had A LOT of time standing around in there as my wife shopped, so had a lot of time to observe. Every 10-15 minutes or so she would move the staff around, always seeming to explain expectations, which seemed to work well. The staff all seemed happy and upbeat , which is a sign of a good leader.Lastly, the prices were phenominal. Will have to visit this store more often.
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October 2023 by Christine Konu
I love the bag I purchased except the clerk didn't take off the security tag I got back to our hotel and found it so I cut it off and threw it away
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June 2023 by liu Max
Very nice store, best team.Amy,Jennifer,Amber they are the best managers I've ever met, and other staffs also super friendly and nice , and store neat and clean, very good place to choose gifts, every employee is very professional and patient, best customer service!!
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June 2023 by Patricia C.
Great customer service by Daisy and Jennifer. Super friendly and helpful, and even sized my husband's new watch on the spot.
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May 2023 by Qui’Yonna Miller
Jennifer! Your amazing girl!Thank you for taking the time to help up shop for my mom during this emotional Mother’s Day. It was a great experience and her customer service and compassion is phenomenal!Thank you Jennifer I hope you have an amazing day and Mother’s Day!- QuiYonna and Cory
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May 2023 by Moker L.
Very nice store, neat and clean, very good place to choose gifts, every employee is very professional and patient, very good customer service
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February 2023 by Elder and Prophet Harrell / Mr .B
Amber and Jen are the best they really treat me like I am royalty and respect me and call me by name every time I walk in the store they make me feel great they also give me great fashion advice and the store is always clean and stocked up with great sale prices I give this dad tore a thumbs up
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January 2023 by Thanh Nguyen
I brought a woman wallet for someone's Christmas gift and I paid for it. The store cashier asked for my telephone number/email address as part of the check out. I was given a printed receipt. I went back to the store for return after Christmas, because she wanted something else instead. I lost the printed receipt, unfortunately. The cashier treated me like I stole the woman wallet, no refund back to my credit card or give store credit/exchange allowed because they couldn't find my phone number or email address in their computer! I showed cashier my credit card statement with store name, date of purchase, price, and the price tag was still attacked to the woman wallet. They don't care. They were nice when helping with purchase, not so nice after getting your money.
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December 2022 by J Griffin
Make this Your first choice for any MK needs.Rayna, Lasee, and Amber were such a treat. Amazing Customer service with great attitudes and smiles.See you ladies again soon.Thank you for a great retail experience during the holidays seasons.
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December 2022 by Jason Griffin
The staff is very helpful. Lasee, Rayna, and Amber made sure I was leaving with things my wife is gonna love.Outstanding customer service.
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December 2022 by Matt P.
Mall opened at 10:00 and supposedly the stores open at 12:00. People started forming a line as it got closer to noon, and even had a few employees inside. But as everybody waited and waited as it hit noon, they didn't even have the common courtesy to tell the customers waiting outside that they open at 1:30. Next time get your stuff together and post an updated hours of operation to let people know! Smh
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December 2022 by Magdalena Moore
They have tons of sale. But since we have snowstorm they have to close their store early than the usual hours
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December 2022 by My Lam
Everyone was super friendly and helpful, especially Amber! She was great in helping my friend and I get the best deals on our Christmas gifts! Thank you so much Amber for the memorable customer service!
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December 2022 by Kumar Akshit
Absolutely terrible experience. People are so arrogant, rude and racist. I went with a complaint of a newly bought jacket wore once and it's stiching started coming off and the zippers were so clumsy. The store manager Jennifer made fun of us and insulted us for coming to store with a complaint and said it's a used product we can't do anything,however it was wore only once for a few minutes. I would never buy a Michael Kors again. JUDGEMENTAL AND RACIST PEOPLE!!
