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October 2023 by Hadi Alabed
Impeccable work and unbeatable price. They were quick and very clean; even vacuumed the shattered glass from the whole driver side. Price was significantly cheaper than 10 other businesses that I called.
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February 2023 by Briana Wade
Master Auto Glass came through for me today! Egor was fantastic! The customer service at this place is impeccable!! They did the work right at my home. They were fast, friendly and really reasonably priced! Thank you guys so much!!Service: Auto rear window replacement
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October 2022 by Tony Inthavong
Wish I had known about Master Auto for my last replacement. Glad I was able to get them for my wife's 2019 CRV windshield replacemment. They quoted the BEST as two other company wanted almost twice as much. Igor was friendly and professional and was done and out in 30 minutes. Hope to not call these guys soon but I know who to refer or who to use if I need any future replacements.Service: Auto windshield replacement
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September 2022 by Jordan P
Igor came right to my house and did an amazing job. Very polite and worked quickly. Cheapest price for glass repair I could find. Half of what Safelite wanted and done much more quickly! And great customer service from Sergey. Can’t recommend Master Auto Glass enough
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September 2022 by Olivia Teets
Igor came out to replace my Mercedes CLA250 windshield, he was extremely friendly and helpful! He didn’t mind that we wanted to watch and he even talked us through some of what he was doing! (I’ve never seen a windshield replaced before so I thought it was interesting) you could tell he’s done this many times, he was super careful and gentle with removing everything, making sure he didn’t break anything. Overall it was quick, friendly and great quality work 10/10
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September 2022 by William Twede
Quick great service from a pro on the job. Fast, and good as new. I've used them twice. Hope I won't need them again but if of a window breaks I'll always call these guys.
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August 2022 by Jordan Pope
Igor came right to my house and did an amazing job. Very polite and worked quickly. Cheapest price for glass repair I could find. Half of what Safelite wanted and done much more quickly! And great customer service from Sergey. Can’t recommend Master Auto Glass enough
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July 2022 by Mike Marchuk
Very good customer service and price had a really good time with this company will recommend and will use again if needed !!Service: Auto windshield replacement
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February 2022 by Kendall Tiffany
Glass came in within a week, they drove to my house to replace the windshield. Everything was done and looked great within 20-30 minutes! They quoted a great low price compared to other places who wanted twice as much. Will be using them again if needed in the future.Service: Auto windshield replacement
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January 2022 by Michael Haire
Master Auto Glass had the lowest quote I found for a window replacement. They were able to fit me into their schedule sooner than I had expected, the tech who came to my house was friendly and professional, the whole job took about 20 minutes, and the new window looks/works great! If you need auto glass work in Auburn, this is the place to get it done.
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January 2022 by Dwayne S.
Do not use this company to fix a rock chip. They did a terrible job 'fixing "a rock chip, then when contracted about it did they would come out and never did, then just never returned a call and feel off the planet. Then didn't stand behind their work and left a customer high and dry with a windshield that needed to be replaced because they didn't know how to our care to do their job correctly. Here is the sequence of events..... After his coworker "filled and fixed" the chip in my windshield and the crack began to grow in one direction I contacted him and asked him to come back and fix it, letting him know it was growing and I was worried it might get too big to fix. He told me he would try and make it out soon and then never called back. I waited a week patiently figuring he may be busy and then again no return call, waited again and two weeks later after the crack began to grow in a second direction and split again as well, I gave him another call letting him know the crack was significantly bigger and asked him again to come back and fix it. When he came out his response was.... well the crack is too big and can't be fixed. I then asked him what the plan was moving forward and he said you'll have to call your insurance company, I'm not going to do anything about it. I asked him if he was really planning to not stand behind the work that his company and coworker did and he replied again you'll have to contact your insurance company. Terrible experience, shoddy work, never call them... Wait the 2 weeks for safelite and get it done right. So now because the original job was shoddy and because he didn't come out and fix it the
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November 2021 by Krista Wakefield
Amazing service! Friendly, easy scheduling, and super convenient!So thankful for Sergey and the work he did on repairing chips in my windshield before they got worse. I'm very impressed and highly recommend Master Auto Glass!Service: Auto windshield repair
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October 2021 by Drusilla Jennings
From here on out, I will be using and referring everyone to this business! They had the lowest quote out of all the companies that I called, so they stay fair to prices instead of gouging! The gentleman who installed my windshield also took a look at passenger window that had fallen off it’s track and quickly fixed it. I could not be more happy with the service! A huge thank you to everyone here!Services: General repairs & maintenance
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October 2021 by Amee C.
I had a massive crack in my windshield and needed a replacement. The guy was very responsive and I had an appointment within the week. He was on time and very kind. He met me at my place of work and replaced my windshield right there! Will access them again definitely. Thank you!
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August 2021 by Lila Watson
This is my 2nd time this year my car was broken into. The first one was fixed but a part was broken unable to use window so he fixed it until I can find the part for it. Today for my 2nd time different window and different company the technician fixed it and fixed my issue on the first window. “Amazing service” highly recommended trust me I called 4-5 auto glass company and this one was by far the best price and best service thank you so much. The fact he understood our situation and how upset we were about the break in. We are forever thankful.Service: Auto glass services
