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October 2023 by Benjamin Davila
Their help resulted in an amazing wedding for us. The service provided was exceptional.
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October 2023 by Rosalene Mullins
Jay is a cool guy. Good selection at similar prices that you'd pay elsewhere, but with personalized service. Keep I'm mind that he is closed on Mondays and Tuesday and closes an hour before the rest of the mall. He has these hours because he is there every minute the shop is open and he needs a break like everyone else. ?
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August 2023 by Muhammad Farid
Terrible customer service , be careful Once you bought stuff here you are on your own, he won’t switch and return even same day no matter how much money you spent.
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August 2023 by Nazia Rehman
Don’t go here , please read reviews before you go here . once you bought stuff here , he won’t return or switch giving you non sensible reasons.
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August 2023 by Elena Drebot
terrible service! Absolutely no respect for customers.we really wanted to buy a suit, and found what we wanted, but the rude attitude is shocking. The seller hurried us and was rude at every turn.we were with two sons, I had to explain to the children what it was ... it was real discrimination, because there was another buyers in the store and the seller was polite with them.and although the suit was really good, I'm sure that I would be their regular customer and would bring many of my friends there for their costumes if a normal attitude towards people.this salesman ruined my whole day.
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May 2023 by Selene D.
I love J's Formal wear. I bought a suit for dance for my best friend son its such a joyful to work with the owner and his wife. They were funny and eager to help. Thank you for making it easier to find the suit.
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October 2022 by Carmel Vieira
Wouldn’t let me return unworn shoes after purchasing 5 days prior. They sold me the wrong size. Spent $500 here and am so disappointed.
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October 2022 by Abdulhadi Abdulhadi
The Asian tailor who works there was really disrespectful and don’t care about customers.First and last Time at this place.
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August 2022 by mannat sahani
The only store in the town which have everything which u are looking for very friendly staff and very fast service and very trendy store
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June 2022 by Alex V.
Rude customer service. we were trying on shoes and a employee yelled at us to make sure to put the shoes back in the box when we had them in the box.
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April 2022 by Chinbo C.
Argument: customer service is terrible. Read every line in the agreement that you're signing. The owner is sexist and demeaning to customers (and exerts ageism). He demeaned me and gaslighted me as a customer. The cashier later came by to mock the situation. Context: I had to cancel my dad's rental tuxedo due to the cancellation of my wedding. I put in the order in early April for a late June wedding. I went to cancel the order. I had been just about two weeks. Evidence: he said he couldn't fully refund the job because it was already finished. I argued that there is nothing in the agreement that said anything about me being responsible for their labor-particularly when the labor gets completed way in advance of the pick-up date. Their labor would not be my problem, even if they had finished their work ahead of time. Conclusion: if you're looking to get professional customer care, this place is not for you. He will treat you like s**** The agreements are vague, so that you might get the short end of everything. If you don't care how you're treated and just looking to get a mediocre suit or a rental, this is a place for you. To the owner, if you're reading this, revise your agreement forms, and include disclaimers to save your a*** The way your business is unprofessional.
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November 2021 by Annamarie Larson
Great job with my son’s dance pants.
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November 2021 by Teresita Santana
Master Tailor Jay is very nice and helpfulLove their service and the quality of it
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October 2021 by Angela D.
Bank reversed charges. We had zero products in hand so he was not justified in refusing to refund the next day. (his stuff isn't even that nice either, I'm going to make them go to Macy's now).
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October 2021 by Vic Saephanh
I've gone years ago when they had women's formal wear as well, and loved my dress... never forgot about this place. However, my most recent visit, yesterday, was a horrible experience. I couldn't figure out what type of discrimination it was, but it was just that. He had other customers, but watched us like a hawk and followed us around the store pretending to help, but was pretty much trying to tell me he didn't have what I was looking for. Oh and he grabbed a jacket out of my hand to put back saying I didn't have the right size. We hadn't tried on anything! I was with 3 of my children. It was horrible!
