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“Carrie Lange is absolutely phenomenal! Her exceptional customer service, attentiveness, and willingness to go the extra mile truly sets her apart. I’ve been working with Carrie the past 5 yrs through 3 different cars, multiple homes, Owner AND Landlord. Way back when, Carrie spent time well past closing to patiently educate me about escrow, walking me through every single step with complete transparency and helping me understand how to approach things. She has an incredible ability to anticipate needs, seeing around corners to ensure I’m not just covered now but set up for success in the future. I feel completely taken care of in her hands and will continue to work with her for both my home and auto insurance questions. She’s terrific at responding promptly and takes into account all the unique life events that arise, securing the best rates and coverage possible. I can’t recommend her highly enough to anyone with insurance needs—Carrie, you are the best!”
“I worked with Dale today on getting my insurance set up. He was super helpful and kind. He made it less scary and much easier than I expected it to be. Super patient and understanding. I really recommend getting help from Dale when setting up insurance especially if you aren’t really educated on what all those “big” insurance words mean.”
“Anthony really helped me out with setting up my auto pay and always answering whatever questions I have. He is a grade-a professional. I would recommend this business over any other insurance company you may think of using. I recommend them to all my family and friends!”
“I have been a client of Ambers for a few years now and i just LOVE her! The whole staff ia knowledgeable but she is a dream! Knows her stuff and isn’t boring or swatting things in ways i don’t understand. 10/10 HIGHLY recommend!”
“After my initial contact with Abdul, he did not hound me about my interest in switching insurance carriers. He worked quickly and diligently to write the policy I was looking for. He was a pleasure to work with and State Farm was able to give me a much better deal than any other company.”
“Stephanie has showed as a very learned professional. She offers to show you what you need in a low pressure manner. Giving you the information you need to make the best choice for your situation. 10/10 would want her again as my agent.”
“Brian and his team have been so helpful with all of my insurance needs. As I shifted from homeownership to renting out that house he navigated me through all of the insurance changes I would need and made it easy to understand.”
“Excellent Service for years through this agency! Today I had the pleasure of working with Rachelle In customer service … she deserves a big holiday bonus!! She listens, she’s respectful and she gets the details right. Great skills!”
“I love how professional they are here at State Farm in Normandy Park. Highly recommended for all Spanish speakers. They are excellent with customer service and always give you the best prices. I spoke with Alexa on the phone, and she was very nice; He was able to direct my call so that I was attended to quickly.”
“It’s so helpful to be able to call and get help right away. Mary is “her own phone tree” and was able to take care of my needs immediately. It’s so refreshing to talk to a person and the fact that she is so delightful makes it even better!”
“My family has been shopping insurance with Craig Romney since the early 1990’s. We have price checked every 2 years and have always ended up staying with Craig because of price and service. All of the staff is friendly and helpful and easy to contact.”
“I called to get proof of insurance cards. They had them ready by the time I got to their business. They also have help me get in touch with people in the claims department after an auto accident. I work, and my time is limited. So they acted as a liason for me. Wonderful people, easy to get ahold of, and you ask for help, and they get it done immediately! I have even had Sharee email me back on the weekend. I was expecting a response on Monday. She takes good care of her customers.”
“David was extremely helpful during the process. I don’t think any body else could’ve found a policy that fit our needs. He was our third company we had called and I’m grateful we got him on our side.”
“Been with the office for about a decade and with State Farm for over 25 years. They are thorough, responsive and take their time to answer questions. My claims have been minimal but they have been a partner along the way in the process of restoring my vehicle.”
“Excellent customer service over decades. Erica Kernoodle has provided me rapid personal services Consistently. I carry valuable renters insurance on my humble abode”
“My name's Joseph & I've been fortunate to have met Tekoa... She has been extremely professional, very informative & I always hang up the phone with her feeling "GREAT"... There have been times, I spoke with agents that were rude, & spoke in a condescending fashion... Tekoa's patient, & thorough with her responses... To be honest, I believe she should get a raise or promotion.... Thanks for taking time to read my review...”
“We are retired and needed to save money on our both our home and car policies. Peter, from this office, was excellent.. professionalism, knowledge and general helpfulness. Thank you Allstate for the many years you’ve covered us.”
“Thank you for my insurance. Will increase more coverage at a later time. Appreciate how fast you respond when assistance is needed on calls to check my policy, etc. and road side help.”
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“Very impressed by the high level of service and care from Doug’s team. Sarah provides exceptional customer service. She is friendly, patient and very attentive. In this crazy time of ridiculous rates, she found great options for the coverage we need. Very appreciative for her care.”