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February 2024 by Rob
Service was great and the staff was very kind.
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February 2024 by vinh pham
It’s first time I come to this place for a service in Auburn area. I’m very pleased and have plans to come again for my wife’s car service soon. Overall, a good place for your car taking care of. Highly recommended!
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February 2024 by Angela Kieras
Chuck went out of his way several times for us...excellent service! He deserves a raise!! Will recommend Firestone to family and friends.
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January 2024 by Performance Auto Werks Performance Auto Werks
CHUCK AND ERIC TOOK VERY GOOD CARE OF ME.WHEN IM IN A BIND THEY COME THRU. VERY CORDDIAL.
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January 2024 by Beom Shin
Got a lifetime alignment here. Hope it pays off in the future.
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January 2024 by Lisa Ludwig
Thanks for serving
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January 2024 by JOKER ;} G
Was not bad. But they were not to nice.and they didn't tell you how long it would be or when it was done I had to wait there and walk up and ask
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January 2024 by Dave Wilson
My car was available before the promised time at the expected price.
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January 2024 by Tony Gregg Realtor
My appointment was scheduled ahead of time. When I dropped my vehicle off they were able to get it in right away and my tires were installed at a time as promised.
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January 2024 by Chelsey Sipes
Chuck and his team are awesome. They looked over my vehicle and provided me all the details of what was needed. i appreciate the team.
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November 2023 by Ric V.
Chuck is awesome!! He is one of the main reasons I come to this location. They always have great service here.
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September 2023 by Mike Ritter
Do not use this location! Everytime i schedule an appointment, i go to the store and something happens where they have to reschedule. Either they are too busy or someone calls out sick. They don't even have the decency to call me and tell me they cant work on my vehicle. I have had an appointment for 3 weeks at 8am on Saturday my only day off and i get there and the guy says the tech has been sick since Thursday and no body called me to tell me they wouldn't be able to work on my vehicle. Very unprofessional. I would not recommend this location to anyone. They always reschedule over and over. I have even had to reschedule the same appointment 3 different times. I will never take my vehicle to this location ever again.
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September 2023 by A Google User
I will definitely use them again! They are very communicative, easy to work with, honest, and the owner goes above and beyond expectations with diagnosis and even offered to drive me home when I dropped off my van!
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September 2023 by Dustin Camberos
Set a appointment got an email, and went in at 4 the old balding gentleman with a white goatee that looked in his upper fifties looked upset that i showed up and I say hi, how’s it going. He replied what can I do for you? I said my name is Dustin I had an appointment at 4 to check brakes. Immediately gives me attitude and calls me the wrong name Justin and said he called and left a voicemail saying we can’t put you in today for an oil change. I said my name is Dustin not Justin and didn’t get no call or voicemail saying that. Instead of apologizing and admitting there could of been a mixup, he decided to show even more attitude like talking down to me as if i were a child (im 29). Long story short never going there again.
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July 2023 by mattiboika
Courteous, helpful and no disrespect. Fit you in when you're in a pinch.
