“I misplaced my card and came to this location which is my closest location. Let me start off by saying that Teresa who is at the front desk, was very welcoming and friendly. Not only that but she was very helpful, and super efficient! She made my day with how amazing she was. Very professional as well. Thank you!”
9AM - 5:30PM
1202 Outlet Collection Way Ste 107, Auburn“I am delighted to share my positive experience with Autumn Cruz. Her professionalism and expertise have greatly contributed to my financial success. Autumn patiently guided me through various banking products, ensuring I made informed decisions tailored to my needs. Autumn’s commitment to exceptional customer service was evident in every interaction. I appreciate her dedication to making my banking a seamless and enriching experience. I highly recommend Autumn for her expertise and outstanding service.Thanks Autumn!!”
10AM - 6PM
1424 Outlet Collection Way Suite 200, Auburn“Kudos!I received great care for my banking needs during previous calls yes. But most recently Verity'sreassurance for my account was given by the Auburn branch employees.I was hesitant to ask for help. However Mo(the very kind and capable gentleman at the first desk on the right), manged the entire matter with grace and ease! Thats no simple task.My problemswere not only attended to but all questions answered as well. I credit him for the rise in my scores (...had to be the different avenues I wasnt even aware existed. There was hope after all. I had choices, options, and ideas to try.During my last trip to ask a follow- up question, Amy and "my two new friends" ☺️ were able to set me up with Financial Coaching. It's like I have a team working WITH me.Thought I should share the experience. Now someone else can make the better decision for themselves as well.Thanks Auburn!”
“This is probably my favorite bank to go to. Because of the great customer service. Ashley Woodie the Branch Assistant Manager there runs everything so smooth. I feel the family atmosphere here unlike other banks that i feel like they care more about taking my money than me. It feels great knowing i can always rely on Alaska. I always recommend my buddies to this Alaska branch and they always tell me how glad they are for signing up with them. 10/10 would definitely recommend giving them a try.”