-
December 2023 by Christian Lance
Came here when I needed new tires and haven't gone to another shop since. They always take great care of me and are more than accommodating even when my schedule is tight. Couldn't ask for a better tire shop
-
November 2023 by Isabelle Marshall
Took my car here because my front passenger tire was low, they told me there was a nail that entered at a good point but it over time punctured the sidewall. Said they were unable to fix it and tried to sell me 4 new tires for $700. The leak was super slow so I took it for a second opinion at a different tire company and they found nothing in the tire, just a small leak they were able to repair for $20. Wont go here again.
-
November 2023 by Eilee G
These guys are the best! Same day service for all 4 tires replaced. Kind, respectful and upbeat! Fair prices too! And they were nice to my dog ?
-
November 2023 by Mary Merrill
I pulled in just minutes before they closed with a Screw in my tire. The guys at Big O tires were willing to repair my tire. They were kind, fast, and thorough. I will be coming back for all tire needs. Highly recommend.
-
November 2023 by Jordan Espinoza
The Bonney Lake location did a horrible job with my assignment and they fired their main alignment guy and sent me up Auburn to get the alignment fixed. The manager there tells me my inner and outer tie rods on both driver and passenger side need replaced and they can do it for $500. I got new ones at Napa for $70 and did it myself in an hour and as I'm replacing them I see nothing wrong with the old ones. I knew it sounded fishy from the start but I trusted that they saw something off while under my car, but instead they were trying to screw me out of my money for repairs that weren't needed.Never going to Big O Rip Off again!
-
November 2023 by jasmine sierra
Big O Tires are very affordable if you're in a financial situation like me. They have two finacial options. Snap & Acima. & yes, they do have prepayment penalties. So, don't let them fool you. However they do not pull your credit. In addition to that, even if they tell you that there is a tire warranty built into snap and acima financial options, they will not replace your tires for free without the extended warranty. I had to pay for a brand new tire when the 4 I purchased a month ago weren't even paid off yet. All because a nail punchered the wall of my 4 week old tires. Be warned, they do not honor their warranty.
-
October 2023 by Bean Y.
When I needed a quote on replacement tires to negotiate the price of a used car, Big O Tires was recommended by the auto shop who completed the inspection (and the other customers in the waiting room agreed). The salesperson who helped me was very kind, straightforward, and efficient! Grateful to the team here for helping me out!
-
October 2023 by Island Nectar
Straight shootin' good ol' excellent customer service?? all around the shop. Your vehicle is in good hands here. Literally, the TEAM YOU WANT TO TRUST with your car. They live up to it. Came to check my tires, they found a nails in my tires, repaired 'em, In & out in a flash.Great service, fast, reliable, professional, knowledgeable... Greg and his team Good people. Gained a loyal customer.
-
August 2023 by Chinzo C.
No good service, no response, wasted whole day there. I wish I was in the Firestone or discount tire something. Just ignored me all day.
-
July 2023 by Reyna Garcia
Shane was awesome today, he got me in and did my alignment when Firestone refused to work on my Jeep! Thank you for your great customer service today!
-
July 2023 by Shyla Vasquez
I was having a hard time and needed new tires. Mine were very bald, and they made replacement easier than I had expected. I enrolled for snap financing, and was able to finance my tires within a 100-day period. Much thanks for keeping this mama safe on the road! Brandon and his team were helpful and they got me in and put at a reasonable time. Thanks guys!
-
July 2023 by Jeannette Brown
Honestly from start to finish Greg and Steven were absolutely wonderful and informative.thank you so much for being so wonderful
-
July 2023 by Zitlali Campos
Brandon was great! Checked me in quickly, was respectful & had me in and out. Give this man a raise! He has great customer service thank you!
-
July 2023 by B R.
Wish the days when it was Best tire was back, instead of Big o Tires. HAD a break job done and they put the brake line on and kinked the rubber brake line which led to driving down I-5 and loosing all brakes since the brake line rubbed against the tire and broke. I had to fix it myself.
-
July 2023 by Zulu Katana
Professional business. I'd definitely recommend. The young man who assisted me named Brandon was extremely patient and helpful. Brandon understood my tire needs and helped me find what I needed and what fell on my budget. Brandon also clearly explained to me the business policies which helped me make my decisions. I would say that he's an asset for this company.