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February 2024 by MJW
Despite being in an outlet mall, this is a full price store. Associates didn't talk to anyone except among themselves.
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January 2024 by Christine Soltero
The staff are very nice and very helpful!
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May 2023 by Thomas Gardner
Just the nicest folks working here! :)
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January 2023 by Ben
What can you say. Friendly customer service. Very helpful as well. Great selection. Need more Dream Bright wallflower products! Love that stuff
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January 2023 by tracee Pena
I was only sad because they didn't have any more of my cashmere body spray but great store great people friendly clean very well stocked except for my cashmere body spray
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December 2022 by Points69 FN
lotions smell sooo good ....great deals right now......wonderful xmas gifts
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October 2022 by Danielle Hodge
Don't bother with customer service - they're nice until you check out. My bag was obviously faulty as it ripped 5 minutes after purchase, luckily not breaking my candles. As I'm awkwardly carrying this in both arms, they refuse to replace the bag without charging me. It's just the principle of it - never going back again. Completely ridiculous. Make sure the bags you sell people actually work instead of charging them for your mistake.
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September 2022 by Anna W.
Everyone at this location is courteous and helpful Always a good experience Quality products and great sales
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September 2022 by T
Always enjoy going to the one in Outlet Collection in Auburn! The staff is super helpful and the selection is awesome. Was happy to see these newer items and the fall collection.
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September 2022 by Amanda Leighton
Love all the different fall smells . Friendly employees
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July 2022 by Ang C.
Nancy and Jocelyn were more than happy to refund my spray I bought at the Federal Way location. I paid with Apple Pay and I had no receipt and received nothing but brushing off my concerns (at the FedWay location). I was met with nothin but a willingness to help via Jocelyn especially who was interested in helping me, above and beyond. Kudos to you--you deserve a raise!!! Nancy was also very helpful in helping to me navigate my return.
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April 2022 by Tammy Serpas
Everyone that works there is very helpful. They all know the products very well and are so polite . I love going to this store
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February 2022 by missy messinger
Staff is super friendly and not over bearing, love being greated as I walk in and there is always someone available to help. Thank you
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February 2022 by Hana S.
This bath and body store is a joke. An employee named Nancy a wannabe manager needs a lesson in customer service!
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February 2022 by AMANDA NICHOLS
Great employees very friendly and helpful
