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February 2024 by Nick
This shop did a killer job with the alignment on my '99 Jeep Wrangler (TJ). My brother and I replaced the suspension and almost all of the steering, and then we had a rear track bar bracket break off the frame which needed to be welded back on. We did our best (especially my brother) but the Jeep was still tracking like a**. Took it to Auburn Car Repair & Off-road (all the way from Port Orchard) because the owner, John, is a local legend. I was not disappointed.For the first time since I bought this jeep in 2017 it drives straight. John (or his tech) found two control arms upside-down, a loose bolt on my front track bar, and a few other issues and corrected them. He warned me that my steering gearbox is a bit sloppy (which I already knew) but didn't try pressuring me or upselling any work. He just made my rig driveable and it's no longer a liability on the road. Worth every penny.
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January 2024 by steve schirman
I work in the auto industry and it is hard to find good quality work at a fair price…. These guys are first rate every step of the way. From the quote and help picking out gears, to setting up a reasonable time frame to get it all done. John and his crew was amazing. Thank you guys for everything!!!!
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January 2024 by John Cena
They did an alignment and fixed a hole in my coil bucket. Knowledgeable and confident interactions throughout the whole process and they didn't try to upsell me on anything!
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November 2023 by Cas 7.
After having a horrendous experience at a dealership (now we know better), John was communicative, straight forward, and efficient in his work. He kept us up to date while waiting on a part, and got our car fixed up promptly. Highly recommend!
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October 2023 by Sean B
Had an emergency repair come up and they were able to get me into their shop pretty quickly. The repair was exactly what was needed there wasn't any kind of up sell. Great communication and the price was extremely reasonable. Highly recommend them for all of your vehicle needs.
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September 2023 by Mass Leo
Apparently they've been aware of customers cars being broken into and having things stolen from them. Doesn't matter how many thousands of dollars you spend with them. There seems to be no remorse or care. Find a shop that will actually protect your car if you leave it with them.Edit to respond. The car was delivered to you in the AM, you were open and the keys were left with you. Again, you "knew" it got broken into and vandalized and you didn't say anything about it and left the customer to discover it for themselves. No remorse, no apology and of course no warning. Real stand-up of you.
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August 2023 by Kris A.
I have a '23 Tacoma that recently got lifted and needed a cab mount chop done and they did an excellent job with it! While it was a relatively small job, they worked with me to squeeze me in between our hectic schedules! Very much appreciated and would highly recommend them!
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August 2023 by James Schreienr
They ripped me off!! I brought a new, unused, never in gear oil, modified ARB & Yukon gears to them to install in a old high pinion dana 44. They kept my new locker and installed a used one and did NOT record the set up specs for the Yukon YES warranty I purchased for the ring & pinion.. They also do not provide me with a written estimate, then jacked up the price more than 10%= both illegal! I sent John a detailed email explaining the issue- Randy's R&P said not to double up spacers, they did exactly just that!. First 2 pics are my locker, rests of pics are what they installed! They also kept the parts not used in the master overhaul kit- carrier bearings, gasket, inner axle seals, etc.. ARB's come with their own specific narrower carrier bearings due to the air supply ring. I had to install them to put the ARB in the axle to measure for RCV axle shafts, I used to do gears with a buddy back in the late 90.s - early 2000,s and know the process well. If they will rip off a knowledgeable customer, how bad will they rip off people who have zero knowledge of mechanics?!!!
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August 2023 by Chris Gravatt
Just installed a lift kit on my jeep, and I am a super novice. Took it down to Auburn Car Repair & Offroad for a suspension alignment. They went above and beyond in giving me tips and advice on what to keep an eye on, etc. Great service. They won a customer.Service: Steering & suspension repair
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August 2023 by Humza Mangrio
I’m always happy to trust my vehicles with John and his team. They’re professional, knowledgeable, and get your car done fast. Highly recommend!
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July 2023 by Paul Skie
Amazing and quick service.After 2 unsuccessful alignments with large company I was recomended to call John at Auburn Car. Their ability to quickly take me in and get my truck back on the road, precise attention to detail, going above and beyond ti make sure that everything I've asked for worked and their knowledge is superb. HIGHLY RECOMMEND!
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June 2023 by Antonia C.
Not all heroes wear capes. John saved the day by repairing my moms Jeep liberty in record time at a super fair price. Her car was going to sit at the dealer for FIVE weeks and he got it done in 3 days. So grateful for the reminder there are honest small businesses out there that are doing the right thing! Go there!
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May 2023 by Dongkwan Kim
Made a reservation months prior to my visit to get my aftermarket alignment tabs. John forgot to order them (lied to me about it) but was willing to fix it somehow(reason for 2 stars). Long story short, I now have a vehicle that can't be properly aligned. I don't want to tell anyone how to run their business, but being busy and not doing the job requested properly really isn't my problem.
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April 2023 by Gabriel
This place is great! It came highly recommended from just about every Jeep and Offroad group that I'm a part of. They gave me a quote for a price and the amount of time needed, and they stuck to it. They were both professional and polite. If you need work done, especially if it's a Jeep, this is the place to go!
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April 2023 by Sara Cook
Great job on a lift, level and ladder install
