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October 2023 by zoey
i had to get towed to here early in the morning because of a loose splash shield that looked like it might fall right off.i had no appointment setup and had never been to this shop before.despite this, Joe and the team were able to quickly check and remove my splash shield right as they opened.and get this, they didnt even charge me for it!very impressed with their service.they were fast, welcoming, and treated me with respect.will definitely be coming back here for future repairs!
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August 2023 by John
These guys were absolutely great to work with. I was running in to some issues mounting a specialty tire and Rob and his team went above and beyond to handle it. Thank you guys!
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August 2023 by David K.
DO NOT TRUST THIS PLACE!!!! Horrible customer service. I took it in for a check engine light and after keeping it overnight charged me for extra diagnostic time. problem still not fixed. They wanted to overcharge for new spark plugs and an oil change. PLEASE SAVE YOUR MONEY!!!
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July 2023 by Karyn Fritze
Joe got me in very quickly and delivered with a smile! The shop did an inspection on a used car for me. I'm happy with how detail oriented they are. Joe called me with the results and I could hear the smile in his voice that we had a good car. Thank you for your excellent service and lovely personality when we spoke. 5 starsService: Vehicle Inspection
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July 2023 by Laura Goodall
Great Experience & Highly Recommend!!! After visiting 3 other shops that were guessing at what was causing my mystery clank (one even gave me a spendy quote for two possible fixes that turned out to be not the problem), the crew at A Street Automotive quicky diagnosed and fixed the simple problem. Reasonable prices and skilled automotive technicians. Thank you!!!
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July 2023 by Eileen H.
DO NOT GO HERE! They replaced the transmission in one of our cars around six months ago. Not only did they charge us several thousand over their estimate (well over the 10% max allowed under the law), but come to find out they also damaged the electrical system in our car while doing the work. We know this, because the check engine light came on, so we took the car into the dealership to see what was going on and the service manager said (without knowing we had had the transmission replaced), "we usually see this when cars have had a transmission replaced because if it's not done correctly, the electrical system gets damaged."
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June 2023 by Astoria Group Inc
To whom it may concern, my work truck needed some serious work fast! I've used other truck companies in Seattle and Burien, and I always had the same problems/issues! Never again! So, I spent my own money to tow my truck to A Street Auto!! A few days later my truck was complete. Joe, my man, I don't what you did, but my truck is driving better than the one I rented! I appreciate you being on top of this project for me. Shout out to Rob and the rest of the crew!Thanks guys,Dente’ ???Service: General repairs & maintenance
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May 2023 by Traci Medford
Quality work by knowledgeable, friendly staff. Upfront and honest and never hidden fees. Joe and Rob are wonderful. We are always updated if something changes so there are no surprises. They are also AAA approved. We don't trust our vehicles to anyone else.
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May 2023 by Pete Kielty
I recently purchased a '98 Ford ranger it had turn signal and hazard issues. I registered online for an appointment. They called me back first thing the next morning got me in right away fixed the problem in a timely manner. They were very friendly and helpful.Service: Electrical repair
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April 2023 by C.B. Mitchell
They squeezed us in (on a Friday afternoon no less) to check out a used car we were considering buying -- and we're sure glad they did. It drove great but they found several mechanical issues. So they saved us from buying a passel of problems.
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April 2023 by Dana Parrish
I will definitely use them again! They are very communicative, easy to work with, honest, and the owner goes above and beyond expectations with diagnosis and even offered to drive me home when I dropped off my van!Service: Engine repair
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February 2023 by Jeanette Helms
I contacted A Street Automotive Monday before business hours via their online appointment request and was surprised to get a call very soon after they were open for the day! My car had essentially become undriveable because of a stuck transmission friction element, a result of a common issue with my Ford Focus, which in leading up to the stuck part had given me some warning signs I didn't understand until it happened - I'd had no check engine lights until that point either.When I dropped off the car they let me know they would probably have answers from the diagnostic by Tuesday which was fine for me (I was lucky enough to live right around the corner and have access to a backup car) but I actually got another call the same day with the results! They walked me through what they found and confirmed what we'd discussed as probable issues and then we agreed on an attempt at a fix that would hopefully negate the need to replace the transmission outright (something I might need to do in the future, but wasn't prepared to do now if it wasn't absolutely necessary). Thursday morning they were already finished with repairs and I was able to pick up my car and write this review in time for work!An additional note: my parents wanted to help out and pay for the repairs, and they were able to pay over the phone with a credit card, which some other shops haven't permitted. They also said the guys there were really nice to talk to, which I agree with completely! They're very informative and clear, there's no pushy vibes, and as a small mousy woman, I didn't get any impression of condescension whatsoever even though I missed so many signs of my problem. I definitely recommend this shop if you're the type to get nervous about having to get big car work done!Services: Transmission repair
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February 2023 by Max McCallum
I had an emergency and needed my coolant tank replaced. Being young and stupid I took it to my nearest mechanic, who replaced the tank and Temp control for $1,100.00.It was (and is) a ton of money for me, I'm still feeling it's impact over a year later. Now I'm having the issue again and I look up the issue/fix online. $35 for a new tank, and the whole thing takes about an hour to fix.Now that I know how easy it was to fix and how little time it takes to fix it, I'm ashamed to have gone here and allowed myself to be taken advantage of.Morale of the story, look up your issue online and fix it yourself. You can do it alot cheaper (and better) than any mechanic can.
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February 2023 by Howie Banks
They did the job completely to my satisfaction that had to chair the rear and out three or four times but it is completely fixed I think they're so very much for taking their time to do the job right
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December 2022 by Vignesh K.
Great service by Joe. Needed some repairs on my 07 Honda. Appreciated the honesty and professionalism displayed. Will come again.
