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September 2024 by Amy Sangill
John Frasier was an exceptional project manager! His attention to detail, professionalism, and work ethic, displayed throughout this project was outstanding. He and his team, provided solutions and support during a very stressful time. And they were able to save us time and money in the future. We couldn’t be more impressed and grateful for all the help. Highly recommended team of experts. Thank you, again!
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September 2024 by W D
I've used this company twice. Each time they were very prompt, efficient, and thorough with their work. John was very professional at every step in our most recent service. I highly recommend the company.
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September 2024 by Kevin Higinbotham
Mike was great, on time, prompt and thorough! Very happy with the experience - would highly recommend to anyone needing help!
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July 2024 by Oldschool McFly
They came to fix my floor after my water heater flooded my condo. It took them 2 months to replace my tiny floor and they did a horrible job. There are huge gaps between the wall and flooring. They installed a new water heater illegally and incorrectly causing my apartment to flood a 2nd time. They were supposed to come back today at 9:30 to fix their mistakes as this is when I get home from work, but they showed up at 9 and left. They don't listen and their work is unimportant to them. Find somebody else.
Update - Thanks for the response 4 years later... This is a legitimate review. We went through so much crap because of this and you are trying to write us off! Shame on you! If it was subcontracted, you found the people to do it, so it was your fault. We called YOU!
Another update - Now he's trying to say that I am a.i. ? Anything to get rid of a bad review. What a company...
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April 2024 by Matt Tighe
Christian is an outstanding communicator, punctual, and very knowledgeable. I’m glad I called 24/7 for my pipe burst. Highest recommendation for Christian!
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March 2024 by Mark Smith
Christian simply could not have been better. He showed up on time with a fantastic attitude and an even better work ethic. He removed the flood damaged interior of a large garage in a hurry, packed up the heavy debris, dried the building and left the place spotless. In short, he did exactly what he said he would do when he said he would do it. We can't ask for more, but on top of it all was his incredibly pleasant demeanor the entire time he was on site. I can't recommend Christian enough. Excellent job!
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March 2024 by Sophie Ryan
Exceptional customer service, amazing staff and timely service. They schedule a service, arrived on time and did an amazing job! Highly recommend!
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February 2024 by Stephen Di Domenico
I highly recommend 24/7 Flood and Fire. Tyler was very responsive, professional and rapid. His ability to diagnose the issues and correct them made the remediation process much easier. I highly comment this company!
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February 2024 by Lorien Miller
John and 24/7 really came through for us on the weekend. We had a punctured pipe that had sprayed water down 3 floors. John evaluated each impacted apartment, gave an immediate diagnosis and had the fans & dehumidifiers on the truck ready to be set up. The whole process was efficient, affordable and there was great communication throughout. Highly recommend!
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February 2024 by Brett Thomas
Excellent communication and response. I had an emergency at a rental duplex when their industry was swamped. They answered their phone and responded sooner than promised. Exceptional experience.
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February 2024 by Earlene Ash
I can't say enough great things about this company! Jason helped so much with my electrical problem and plumbing issue besides getting all the water out of my house and crawl space. John headed up a great group of workers who worked late until the job was done. John was constantly in touch with me to update on the progress. All the guys who worked at my house with John were courteous, respectful and efficient. I would highly recommend 24/7! And John seemed to like my sense of humor!!
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January 2024 by /patrick Westfall
Timely and professional. I've used this company twice now and I would highly recommend them to any one in need of assistance.
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January 2024 by Rose Toyohara
2Sons Plumbing referred us to 24/7 Flood/Fire.We had pipe burst from the Freeze 1/15/24 flooded upper floor and went to the 1st floor. They came within 45 min after I called them at around 5:15 pm Project Manager Cody P, assessed the issue explained what he will be doing. He set all the equipments and began to extract the standing water. His other team came to assist as soon as they can, later that evening. The team worked on until midnight.Cody is very professional, excellent and hard worker to get job done.So much appreciated from the beginning.I would refer this company for anyone24/7 Flood/Fire.
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January 2024 by Jeff Robin
Great company. Punctual, efficient, with great communication. Having a pipe burst during the Seattle freeze in January 2024, I was frantically calling plumbers and water mitigation companies without any help. I was fortunately able to get through to Brian. He came over within a few hours and started the process of drying out my basement. He was very open and honest with the damage, and clearly cares about maximizing outcomes to minimize damage. If I ever needed a water mitigation team again (which I hope I don’t) I would call these guys first
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January 2024 by Christine Pinho
Brian was a super responsive, professional, prompt technician. He came in quickly, found the leak, and started mitigation within about an hour. Also he came back consistently to make sure dry out was working correctly. Thanks Brian!
